Data Center Manager

Amazon.Com, Inc. Boardman , OR 97818

Posted 2 months ago

At Amazon Web Services (AWS), we are expanding our infrastructure management team and are looking for proven technology managers with experience in people management, strong technical understanding and the drive and vision to take our data center operations to the next level. The successful candidate will have experience devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions.

Responsibilities:

  • Prioritize and assign trouble tickets to data center technicians and operators

  • Review ticket queue for large events and address accordingly

  • Coordinate change management resources

  • Guide, train and educate data staff on the best practices related to all service owner issues

  • Manage and deliver mid-size projects

  • Recommend, document, and oversee policies and procedures to meet industry best practices and to meet SLA's

  • Manage a diverse team of data technicians with varying skills

  • Provide weekly report to the data center manager

  • Maintain the on-call schedule coordinating absence and vacations

  • Host weekly staff meetings

  • Write and deliver performance reviews for staff

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