Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Data Center Floor Controller

Expired Job

Hsbc New York , NY 10007

Posted 5 months ago

The Floor Controller role is responsible for assisting with the governance and policing of Data Centre floors. The job holder will assist with the management of delivering power, cooling, space associated with the installation of hardware as per the agreed location, They will facilitate the installation and decommissioning of all hardware within the Data Center floors. Liaise with internal stakeholders to ensure customer expectations are met. Floor Controller role will be responsible for inward/outward of materials, manage stock control, performing floor audits and provide management with effective MI. The job holder will be part of the wider team out of hour's call-out rotor in order to provide vendor escorts into the Data Center space.

Impact on the Business

  • To ensure correct installation, change, move or demise process and procedure is followed always and quality maintained to provide the best service possible to both internal and external customers.

  • Identifies solutions to problems and mitigates risk based on sound judgment

  • To assist in the evaluation of technical products and solutions in support of the technical strategy. This incorporates hardware, software and infrastructure products used in both a mainframe and office environment.

  • To undertake the build and testing of hardware and software components. This incorporates all system components and inter-connectivity both internally and to other platforms

  • To undertake problem investigation and recovery.

  • Point of contact for all installations, moves, changes and demises within data centre(s)

  • Audits, Disposals of hardware, environment of computer room and Data centre's, occasional stakeholder and relationship management, utility (space, power, cooling etc) sustainability.

  • Aperture data integrity

  • Stock Management, inward/outward management of equipment and materials

  • Physical "policing" of data hall standards

Customers / Stakeholders

  • Day to day liaison with physical and IT security, mechanical and electrical engineering, cabling teams and installation teams.

  • To liaise and co-ordinate with other technicians within ITID, Development and external suppliers to ensure delivery of specified services, projects and tasks.

Leadership & Teamwork

  • Lead and provide guidance on technical projects and share expertise within a technical forum and a non-technical audience, using expert knowledge of the Data Centres and its capabilities.

  • Produce schedules and plans for successful delivery of projects, demonstrate progress and highlight risk or deviation through engagement and clear dialogue with management and key stakeholders

  • Demonstrate effective teamwork and harmonious team environment

  • Undertake the activities assigned by management and Technical Specialists.

Operational Effectiveness & Control

  • Ensure compliance with all relevant internal instructions (FIMs, GSMs, circulars) and external regulatory requirements, including the management of operational risk and adherence to the HSBC standards of ethical behavior.

  • Ensure policy, procedures and standards of conduct are understood and appropriately implemented

  • Adherence of all standards, process and procedures within data centre(s)

  • Demonstrates and improves process by continuously reviewing for efficiency and introducing change to enhance procedure

Major Challenges

  • Delivering known business requirements to plan, yet remaining flexible to accommodate short notice, high profile requirements that arise out of plan.

  • Delivering sustained high quality support of the Data Centre technical and environmental infrastructure in order to maintain service availability.

  • Participation in the Migrations of equipment from existing data centres to new data centres whilst maintaining business as usual operations

Role Context

  • HSBC Data Centres are major sites which include highly sensitive and critical data processing areas, office areas and complex engineering systems.

  • The job holder ensures that the floor management teams maintain essential data centre floor environmental and technical standard conditions at all times and make fast and accurate assessments of issues without reference to line management.

  • The importance of the services supported by the Data Centres dictates that the work undertaken within the processing areas is performed under relevant change control procedures as required and is managed to reduce the risk of any Impact to the business. It is crucial that works in these areas is completed in a proficient manner, which contributes to maintaining the Integrity of services at all times.

Management of Risk

  • Demonstrate leadership on Regulatory & Compliance matters. Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section B.1.2 of the Group Operations FIM.

Observation of Internal Controls

  • Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators. Foster a compliance culture and implement Group Compliance Policy by managing compliance risk in liaison with the Head of Group Compliance, Regional Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources are in place and training is provided, and optimising relations with regulators

  • Installation, migration and demise of IT equipment within Data Centres (To 5 years)

  • Understanding of underpinning M&E relating to critical facilities (UPS, generators, RPPs etc)

  • Awareness of service management techniques including Problem, Change and Incident management

  • Understanding of data network and cabling technologies, principles and products

  • Working knowledge of Aperture, CMS and GSD

  • General overview as to how a computer room floor is laid out and how modern server, storage and network infrastructure is integrated.

  • Demonstrated ability to rapidly build relationships with key stakeholders

  • An awareness of IT hardware, software, operations and networks.

  • A track record of overseeing delivery of complex programmes and projects;

  • Proven technical awareness in an IT role

  • Awareness of risk management

  • Have an excellent knowledge of the project lifecycle

  • Be able to enforce the quality policies and processes used in HSBC

  • ITIL

  • PC / Office skills (Word, Excel, Lotus Notes etc)

EEO/AA/Minorities/Women/Disability/Veterans


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Data Center Facility Engineer

Peter Kazella And Associates, Inc

Posted Yesterday

VIEW JOBS 1/16/2019 12:00:00 AM 2019-04-16T00:00 <span style="color:#000000;"><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">This opportunity is with a leading provider of data center co-location sites. This firm provides a complete life-cycle of solutions that are custom-fit to the requirements of their client's mission-critical facilities. They help improve the reliability, operations and o/m of mission-critical data center facilities for many of the world's largest companies.<br />  <br /> <strong>Note: Only applicants who are authorized to work for any US Employer will be considered, no sponsorship. <br />  <br /> Data Center Facility Engineer - NYC</strong><br /> We are looking for a Data Center Engineer to support a critical data center. The Critical Facility Engineer will be responsible for monitoring compliance with contractual commitments, directing technical and administrative tasks related to the operation of the critical facility infrastructure and assuring compliance with company’s policies and procedures. The Data Center is a 7x24x365 a year operation.<br />  <br /> <strong>Responsibilities</strong></span></span></span> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="color:#000000;"><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">Troubleshoot and Run Diagnostics, Conduct Preventive Maintenance and Emergency Repairs on Critical Facilities Equipment within the Data Center as specified and on schedule.</span></span></span></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="color:#000000;"><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">Participates in the preparation of analyses and reports on the data center infrastructure, develops project plans and conducts briefings and presentations.</span></span></span></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="color:#000000;"><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">Operate and perform both routine and emergency service on a variety of state of the art critical systems, including but not limited to; medium voltage switchgear, diesel generators, paralleling switchboards, UPS, PDU, mechanical heat rejection systems, computer room air handlers, Chillers, fire detection/suppression and building monitoring systems.</span></span></span></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="color:#000000;"><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">Ensures that operational, maintenance and emergency methods of procedure (MOP’s and SOP’s) are developed and strictly adhered to.</span></span></span></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="color:#000000;"><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">Assist with CMMS database management.</span></span></span></li> </ul> <span style="color:#000000;"><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;"> <br /> <strong>Requirements</strong></span></span></span> <ul> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="color:#000000;"><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">5 years + of relevant experience (experience with power, electrical and mechanical equipment including generators, critical and essential PDU’s, UPS, switchgear, Air handling units, computer grade cooling systems, Chillers, CRAC / CRAH Units, DC Power Systems, and building monitoring/control systems)</span></span></span></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="color:#000000;"><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">Data Center Operations Experience</span></span></span></li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;"><span style="color:#000000;"><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;">Must have the technical knowledge and practical experience of operating, troubleshooting and maintenance of Mission Critical Mechanical and/or Electrical Support Systems.</span></span></span></li> </ul> <span style="color:#000000;"><span style="font-size:12px;"><span style="font-family:arial,helvetica,sans-serif;"> <br /> <strong>Submittal Instructions:</strong><br /> Please send resumes to resume@pkaza.com  ( resume at pkaza dot com ) with 11837254 in the subject. After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at, https://jobs.pkaza.com<br /> <br /> If you are in Data Center Facilities but this opportunity is not what you are looking for let’s still talk. New openings are coming in weekly and others we are not allowed to post. We also not only keep leads confidential but <strong>pay for referrals</strong> as well.<br /> <br /> Company offers competitive salaries and benefits package including medical insurance, a 401(k) plan.<br /> <br /> EOE/AA Employer M/F/D/V<br /> <br /> Peter Kazella & Associates Inc / Pkaza is a third party employment firm. All fees assessed by Pkaza will be paid by our employer that we represent and not by the candidate.</span></span></span><br />   Peter Kazella And Associates, Inc New York NY

Data Center Floor Controller

Expired Job

Hsbc