Data Center Engineer

Salesforce.Com, Inc. Herndon , VA 20171

Posted 3 months ago

Job CategoryProducts and Technology

Job Details

Salesforce hosts web services and applications written by thousands of internal developers and tens of thousands of customers to provide the largest business automation cloud on the planet. We are building out our teams to reinvigorate the way we deliver, deploy, operate, secure, monitor, and repair our data centers and the code that runs across them - at consumer web scale. We are looking to add experienced Data-Center Engineers who can step up and own big chunks of that vision.

Role Description:

As a Data Center Engineer in the Technical Operations group, the ideal candidate will have the knowledge and experience to work in a fast-paced Data Center environment. They will be responsible for the day-to-day operations and projects to ensure the continued success.

Your Impact:

  • Conduct all day-to-day operations for the Data Center

  • Install all racks and enclosures for equipment

  • Prepare all equipment to be installed in racks and other enclosures

  • Update cable the management system as changes are made to the data center cable plant

  • Update asset management system as equipment is added and removed from the Datacenter

  • Define tasks for each project and work with all TechOps teams to meet project timelines

  • Provide status to team members and management on the completion of all tasks

  • Provide all information to assist with Data Center capacity planning for space and power

  • Manage all vendor resources to complete tasks as defined in SOWs

  • Research new Data Center infrastructure equipment advancements and recommend changes as needed

  • Conduct all audits as required by company policies

  • Coordinate with the warehouse the delivery and shipping of all equipment

Basic Requirements:

  • 3+ years in Data Centers managing hardware assets

  • Demonstrable project management experience with the ability to manage tasks under tight deadlines

  • Extensive experience as a data center engineer working within large heterogeneous environments

  • Extensive experience with rack and stack of server and network equipment installations

  • Solid day-to-day experience working data centers and co-location environments

  • Experienced working fast paced engineering data center environments

  • Solid experience managing teams of onsite infrastructure build-out engineers and vendors

  • Experience with a large variety of different vendor hardware such as servers, storage, and network equipment.

  • Familiar with the processes of pulling, terminating and testing copper and fiber network cabling

  • Experience in contributing to detailed project plans for programs involving cross-functional teams and challenging requirements

  • Ability to multitask and manage multiple projects

  • Demonstrated ability to coordinate issue resolution across departmental teams

  • Coordinating vendors, scheduling RMA's and on-site repairs as needed

  • Experience with Asset Management Systems

  • Experience in managing inventory of all cable, power cords and other infrastructure items.

  • Solid understanding of disaster recovery and business continuance methodology

  • Strong sense of methodology, process, and metrics

Preferred Requirements:

  • Bachelor's degree or equivalent work experience preferred

  • Proven track record of success and delivering results

  • Strong interpersonal and relationship building skills conducive to team development

  • Excellent communication skills, both verbal and written

  • Physical work Ability to lift at least 50-70 lbs on a regular basis

Are you an upcoming or recent graduate (within the past 2.5 years)? Please check out our FutureForce program at www.salesforce.com/futureforce. We appreciate your interest but we are seeking industry experienced engineers.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

LI-Y*

Posting Statement

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.


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