Data Center Command And Control Engineer

Amazon.Com, Inc. Herndon , VA 20171

Posted 2 months ago

At Amazon, we're working to be the most customer-centric company on earth! Amazon is a place where builders can build. We hire the world's brightest minds and offer them an environment in which they can invent and innovate to improve the experience for our customers. If you'd like to help us build a place where you can find and buy anything online, this is the job for you.

The Data Center Global Engineering Operations organization is looking for an individual with proven and tested leadership skills to help bring to fruition a newly developed Global Continuity Center (GCC). The GCC is responsible for 24X7 monitoring of the data center's physical infrastructure and will serve as a facilitator for all Large Scale Events (LSEs) and Critical Site Events (CSEs). This role will also serve as a central monitoring location for the facility electrical and mechanical systems. This team will ensure that the customer experience will be optimal and gratifying by way of consistency, reliability and attention to detail.

The ideal candidate will need to have an understanding of data center IT infrastructure and data center facilities infrastructure and how the two entities co-exist. The successful candidate will be responsible for providing assistance and support to the onsite team. The position will help ensure overall availability and reliability to meet or exceed defined service levels. Qualified candidates must also have experience functioning in a large-scale data center and have demonstrated and displayed the ability to think outside of the box. This skill is essential, as the candidate will assist with aligning the GCC with the larger objectives of other business and peer organizations. You will need to play a role with growing the team to a standard of operational excellence.

If you are passionate about the Customer Experience, you think and act globally, and you want to contribute to the operational excellence of Amazon Data Centers, then this may be the challenge you've been looking for!

Roles, Responsibilities and Requirements (job description is not meant to be an all-inclusive statement of every duty and responsibility required):

  • Monitors the global data center Amazon facilities infrastructure platform

  • Serves as a Point of Contact for internal and external teams

  • Assists with the development of communication and escalation protocols designed to improve the team's performance

  • Contributes to outage post mortem analysis

  • Ensures records are updated in a timely manner

  • Assists with coordination and communication during emergency recovery efforts

  • Assists with the development of tools that will enhance the team's performance

The ability to support a 24X7 environment (This is shift work which may require that you work weekends and holidays)

This position requires that the candidate selected be a U.S. citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Test Engineer Senior

General Dynamics Information Technology

Posted 4 days ago

VIEW JOBS 4/16/2019 12:00:00 AM 2019-07-15T00:00 Job Description The Information Technology (IT) Modernisation (ITM) project will transform the way IT services are provided to users across the NATO enterprise, including the NATO Command Structure (NCS), the NATO Headquarters (NHQ), elements of the NATO Force Structure and NATO agencies. This will be achieved by modernizing, consolidating, and centralizing the infrastructure and service management, and by pooling and abstracting resources. In turn, this will allow an enterprise perspective to be taken, and services to be delivered according to standard and measureable service level agreements, offering a higher quality, more flexible, resilient, and secure set of services at significantly lower costs to the user community. General Summary: Designs and develops tests and test requirements for products, systems, software, and/or related components Using program requirements, design and execute test and verification activities for multiple IT Infrastructure environments Create Test cases and scripts and work with Engineering teams and customer to implement recommended changes. Create Test Briefs and Reports to summarize testing activities and results Provide weekly status reports to Test Director Interface with customer verification and validation team on a regular basis Designs and develops tests and test requirements for products, systems, software and/or related components and equipment. Troubleshoots problems and documents findings of tests. Defines testing processes and ensures tests adhere to established standards. May participate in quality assurance plan development. May provide guidance and work leadership to less-experienced test engineers. Maintains current knowledge of relevant technologies as assigned. Participates in special projects as required Candidate must have an active passport. Several international trips are required (expected duration of 1-3 weeks). Education Bachelor's Degree. In lieu of degree, 8 years of relevant experience Qualifications Qualifications: Familiarity with one (or more) of the following technology capabilities\solutions: * Infrastructure as a Service (Iaas) * Networking (Data Center core routing, switching, firewall, VPN, load balancing) * Storage (SAN, Block & object storage, data backup solutions) * Virtualization (VMWare, VDI, vSphere) * Client Provisioning Services (CPS) * Desktop and application provisioning (SCCM, App-V, etc.) * Print/Copy/Scan capabilities * Service Management & Control (SMC) * Enterprise Management technologies (BMC toolset: Remedy, Discovery, ITSM, TrueSight, Atrium Orchestrator) * Enterprise Control Services (ECS) * Directory Services * Email messaging * Unified Communication * Portal (Sharepoint) Skills and Abilities: Comprehensive knowledge of test engineering principles, methods, and techniques. Knowledge of the associated hardware, software, and equipment. Professional certification in one or more specific technologies may be required, depending on job assignment Benefits of this Position: * Opportunity for Fast Growth within the program * Professional Development Assistance – Covering the Cost of Obtaining Professional & Technical Certifications (depending on program) * Educational Reimbursement – toward degree programs and individual coursework * 401K Match – with 100% vesting on day one * Health, Dental and Vision Coverage to keep you healthy, starting your first day * We know work-life balance is important, GDIT offers Paid Time Off, Plus 10 Paid Holidays Why Work at General Dynamics IT? * Work with top talent and some of the brightest minds in your field * Support missions that make a difference to our Nation * Become part of an organization that that is committed to the highest ethical standards in all that we do * Thrive in the stability of a large organization, with the ability to move onto new opportunities, supporting different missions, building your career within GDIT * Want to move, or find a job close to home? We have positions in several locations in the United States and the world * Enjoy a culture that supports work-life balance General Dynamics Information Technology solves our customers' challenges through future-focused technology and services, ingenuity and deep mission-knowledge. Partnering with government, defense, the intelligence community, industry leaders and cutting-edge technology companies, we deliver solutions that make a difference – helping our customers to advance mission performance, transform operations and discover opportunities to build a better future. GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities. General Dynamics Information Technology Herndon VA

Data Center Command And Control Engineer

Amazon.Com, Inc.