Data Authorization Specialist

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Data Authorization Specialist

Locations: Jacksonville, FL | Hybrid

Get To Know The Team:

SS&C Black Diamond, a leading provider of innovative software and services for the global investment management industry, is seeking a Data Authorization Specialist to join our industry-leading Black Diamond Wealth Platform.

The Data Authorization team is responsible for all custodial connections, supporting all Black Diamond firms bringing accounts onto the platform. This role will primarily work out of a support case queue, processing requests to set up new data feeds into Black Diamond, which includes technical configuration and account reconciliation, in addition to communicating with clients and internal teams via support cases.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans

• Your Future: 401k Matching Program, Professional Development Reimbursement

• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays

• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave

• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity

• Training: Hands-On, Team-Customized, including SS&C University

• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

Most importantly, the ideal candidate will have the ability to demonstrate our core values in all aspects of the position. For example, on a daily basis, current individuals in this position:

OWNERSHIP

• Take initiative to master workflows and innovate through change

• Are willing to help clients and teammates

EXCELLENCE

• Become Black Diamond and data authorization toolset power users

• Demonstrate an understanding of our best practices and the firm's needs

THOUGHTFUL

• Have the ability to empathize and connect with clients

• Are approachable and display selfless attitude towards others

FUN

• Give back to the community by participating in various philanthropic opportunities

• Celebrate with our Product & Development teams as they unveil updates to our platform

INNOVATIVE

• Are adaptive and flexible when helping develop solutions for clients

• Not afraid to ask why and continue to learn

COLLABORATE

• Show strong desire to work with others to solve internal issues and client problems

• Care about the success of teammates and help inspire and empower creative solutions

TRUST

• Thrive in an environment where employees want all teammates and every client to succeed

What You Will Bring:

Candidates should exhibit excellent communication and analytical skills to:

• Decipher, process and follow through on client requests

• Efficiently manage the team case queue to complete requests within defined SLAs

• Communicate with clients in a proactive, consultative and professional manner

• Research and troubleshoot connections

• Experience in the Financial Services industry preferred

• High attention to detail

• Ability to thrive in a fast-paced environment

• Solution-oriented and analytical mindset

• Strong communication and organizational skills

• Experience with Teams or other online meeting tools

• Bachelor's degree from an accredited institution or equivalent work experience

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.