Data And Software Specialist

Are you eager to come work for an established Billings community Agency of over 40 years?!

We are hiring: Data and Software Specialist

Benefits: We offer a robust benefits package available to employees working 30+ hours/week, following 60 days of employment!

• Medical

• Employer pays $492.00 toward Employee coverage.

• Additional plans for children and family available at employee cost.

• Dental

• Employer pays 100% of Employee-only coverage.

• Affordable coverages available for children and families at employee cost.

• Vision

• Affordable plans available for Employee, children, and families at low cost.

• Life Insurance

• Agency pays for $25,000 coverage plan on all benefit-eligible employees.

• Supplemental life insurance plans available at employee cost.

• Short-and-Long-term Disability: 100% Employer paid coverage for employees.

• 401k/Retirement plan

• Employees eligible for 401k contributions following 1 year of employment and 1000 hours worked.

• Employer profit sharing eligible annually, based on board approval.

• AFLAC - Supplemental plans available to employees for themselves and families at employee cost.

The following benefits are available to all employees working 20+ hours/week on a pro-rata basis - starting from DAY 1!

• PTO

• Accrue PTO as soon as your first paycheck.

• Employees from 0-2 years of employment accrue 4.65 hours per pay period - this comes to 15 days a year!

• Increments increase with tenure at 3 years, 5 years, and all subsequent 5-year marks following, up to 25+ years.

• Paid Holidays

• Enjoy the benefit of 11 paid holidays!

Starting wage: $21.00-$23.00/hour, DOE.

Job type: Full-time, Non-exempt

Schedule: Monday-Friday, days.

• HIRING IMMEDIATELY*

What Skills do you need?

The Data and Support Specialist must meet the following requirements to succeed in this role:

• Associate degree or equivalent and one year work experience in Information Systems.

• Bachelor's degree preferred.

• A curious mindset and eager attitude to learn about Agency business processes and technical tools.

• A strong ability to teach others. An outgoing, patient personality is imperative.

• Strong knowledge of Microsoft products.

• Excellent time-management skills and accountability.

• A background in training - especially in Information Systems/IT realm is strongly preferred.

About the Team

The IT/Data department of Alternatives, Inc. is small but mighty.

You will be joining a leader who has been with the Agency since 2020 and who excels in keeping our systems running and managed on a day-to-day basis.

She is ready to help you learn your role and excel in training our Agency staff in various software programs.

What will you do in this position?

First and foremost, this is a staff training position. You will help develop, implement, and oversee ongoing IT/Software training for Agency staff. You will help teach new staff proprietary Agency software, Microsoft programs, and other various software programs as needed; as well as share updates and new training lessons with tenured staff, as needed.

You will also help support setting up login credentials, shutting down Agency employee accounts as needed, and overall IT support along with the Technical Program Manager.

Our Data and Software Support Specialist will need to have interpersonal skills to work with employees and third-party IT support agencies.