Data And Clinical Support Specialist

Job Title Data and Clinical Support Specialist Department SONHI Office Administration Job Code C52506 Job category Full Time Staff Terms and Hours 12-month position, non-exempt full-time; 40-hour work week. Salary Range Starting at $22.00 per hour; commensurate with experience Job Summary

The Data and Clinical Support Specialist is part of the Clinical Services Team in the School of Nursing & Health Innovations (SONHI). This position is responsible for executing processes and communications to support course schedule development, coordination of didactic and clinical schedules and regulatory compliance related to students and faculty. This position also has responsibilities related to supporting relationships with community partners and ensuring accuracy of clinical requirements for students placed with those agencies and assists with activities related to accreditation, retention, course completion, graduation, and/or transfer rates at SONHI.

Core Duties

• Manage regulatory compliance for SONHI students and faculty.

• Develop and maintain SONHI course schedules and communicate with Registrar regarding changes.

• Manage course and clinical placement schedule and processes for School of Nursing & Health Innovations students and faculty, including clinical partner requirements.

• Engage in faculty assignment processes with Clinical Services Team and collaborate with the Director of the Simulated Health Center.

• Work closely with the Director for Center of Clinical Excellence to ensure that clinical placements meet current student needs.

• Participate in Student Max placement consortium, DEU Partner meetings and activities, School of Nursing & Health Innovations Undergraduate Curriculum Committee, and other relevant committees; attend monthly meetings and contribute to work of assigned sub-committees.

• Support and participate in execution of School of Nursing & Health Innovations events.

• Answer phone and assist with in-person customer service at SONHI office.

• Assist with accreditation, licensure, and evaluation processes; develop, update and revise School of Nursing & Health Innovations and University databases; create reports and queries; maintain job procedure manual; oversee implementation of evaluation software.

• Manage relevant relationships internal and external to the University.

• Provide guidance to other staff employees; may contribute to development of staff training programs.

• Provide advice to internal and external constituencies and/or organizations; may act as subject matter expert in a specialized field.

• Gather and analyze information and develop reports and presentations.

Other duties as relevant to the duties of the position or as assigned by supervisor or designee.

Please note that the above list of duties is not comprehensive but generally demonstrates the types of matters under this position's purview and responsibility.

Education & Experience

• Required: Bachelor's degree and two years of relevant work experience.

• Preferred: Master's degree

• Preferred: Two years of experience in higher education

• Or a combination of equivalent education and/or experience.

Certifications & Licenses

• Preferred: None.

Knowledge, Skills & Abilities

• Willing to support and enhance the educational mission and purpose of the University and SONHI.

• Ability to self-monitor for quality work product output and continued professional development.

• Excellent customer service and interpersonal skills.

• Demonstrated organizational, planning, analytical, and problem-solving skills.

• Excellent written and verbal communication skills.

• Excellent ability to exercise sound judgment.

• Ability to handle confidential and/or sensitive information with tact and discretion.

• Ability to effectively manage projects and balance multiple priorities while maintaining a positive outlook and working effectively in a collaborative environment.

• Ability to use initiative to organize and follow through with complex tasks to meet deadlines.

• Strong orientation towards taking initiative and ownership of projects and assignments and being proactive with projects, assignments, and process improvements.

• Ability to anticipate problems and take necessary action to eliminate or mitigate them.

• Ability to work independently as well as collaboratively.

• Competence with and commitment to diversity and inclusion; ability to be an effective partner with diverse students, faculty, and staff.

• Ability to establish effective working relationships, professional rapport, and effectively accomplish work within a University setting that includes a wide array of individuals, groups, policies, and processes.

• Effective ability to use and learn computers, technology, software, and applications at level of sophistication required for the duties of the position, including, without limitation, Microsoft Office (Outlook, Word, Excel, and PowerPoint), the internet, and computerized maintenance management systems.

• All University of Portland positions require the ability to quickly learn and use new technologies, software, and applications in depth and at level of proficiency required for duties of the position. In most situations, the necessity of learning, using, and supporting new technologies, software, and/or applications does not change a job description nor make the position one that involves higher level duties.

Physical Requirements

• Frequently: sit, perform desk-based computer tasks; use fine manipulation and grasp; use a telephone; write by hand; sort and file paperwork.

• Occasionally: stand and walk; twist; lift, carry, push, and pull objects that weigh up to 10 pounds.

• Occasionally: ability to attend events and activities on or off campus.

• Frequently: ability to interact and communicate with members of the University and others as necessary.

Working Conditions

• Hours of employment: sometimes may require working flexible and/or longer hours, including nights and weekends, when necessitated by projects.

• Stress from work-related situations such as those involving challenging, important, urgent, time-sensitive, or multiple matters.

Work Standards

• Respect for the University's mission and Catholic identity: demonstrates commitment to learning, respecting, and contributing to the mission of the University, a Catholic and Congregation of Holy Cross institution. The University's mission statement states in relevant part: "we pursue teaching and learning, faith and formation, service and leadership in the classroom, residence halls, and the world." The University's Statement of Inclusion states in relevant part: "Our belief in the inherent dignity of each person is founded upon the social teaching of the Catholic Church. At the center of that teaching is the fundamental mandate that every person, regardless of race, color, religion, gender, sexual orientation, social or economic class, age, or disability shall be treated with respect and dignity."

• The full Mission Statement is at: www.up.edu/about/mission.

• The full Statement of Inclusion is at: www.up.edu/disclosures/inclusion.

• Promote culture of safety: demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

• Compliance with laws and policies and procedures: subject to and expected to comply with all applicable University, departmental, and other applicable policies and procedures, including but not limited to, the personnel, business, and/or other policies of the University.

• Compliance with driving-related laws and requirements: when conducting university business while driving, must comply with the Oregon Vehicle Code and University of Portland driving requirements.

• Interpersonal skills: demonstrates the ability to work professionally with all University of Portland community members, external organizations, and any other person or organization employee interacts with in his or her University capacity.

Benefits

Medical and dental insurance, life insurance, sick time and vacation time consistent with University policies, long-term disability insurance, flexible spending account benefits, tuition remission benefits generally starting after 90 days (employee) or 2 years (spouse and children) of employment, retirement contributions generally starting after 2 years of employment, and eligibility for the University's home purchase assistance program consistent with program requirements. (Benefits are subject to all relevant University policies, practices, contracts, and any other relevant materials.)

Posting Detail Information

Posting Number S083-2023 Number of Vacancies 1 Estimated Start Date Open Date Close Date Open Until Filled No Special Instructions Summary