Data Analytics Manager - Information Tech - FT Days (48729)

JOB SUMMARY:

Responsible for day to day operation of the Data Analytics group. Supervises staff including interviewing and hiring, performance reviews, and disciplinary process. Coordinates the source and use of data in mission-critical applications to ensure that all core data set elements are defined, collected, stored, and interfaced accurately in support of the strategic business objectives of Anderson Hospital. Supports the analytics and decision support efforts of the organization to ensure that critical management reporting is available to managers and administrators on a timely basis. Actively coaches and mentors staff and assists them in development of their application skills and professional growth. Provides exceptional analytics expertise to the department and assists staff as needed.

SERVICE AND QUALITY STANDARDS:

• Service

Is Customer focused

Anticipates customer needs

Adheres to customer service standards

Is Competent, caring and compassionate

Treats coworkers and customers with dignity and respect

Demonstrates competent, caring and compassionate behavior to customers and coworkers

• People

Is conversation conscious

Assures confidentiality of patient and employee information

Is positive in interactions with others

Is courteous and respectful

Promotes a harassment free environment

Inspires the trust of others

Acts in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest.

• Quality

Is excellent in patient care and service

Demonstrates multidisciplinary cooperation

Assists in obtaining excellent satisfaction scores of feedback

Is safety conscious

Demonstrates safety consciousness and supports safety initiatives

Is involved with improvement efforts

Supports performance improvement

Seeks ways to improve systems and services

Shows commitment to improvement efforts

Meets mandatory educational requirements

• Growth

Is a loyal ambassador

Demonstrates commitment to hospital mission and vision

Is active and involved

Supports hospital initiatives

Champions innovation and supports change

Is a positive role model

Fosters team cooperation

• Finance

Is a good steward of hospital resources

Develops/uses efficient work methods

Is cost effective

Conserves organizational resources

JOB RESPONSIBILITIES:

• Works well under stress or tight deadlines and remains flexible to changing systems and processes.

• Approaches problems analytically, using good judgment, common sense, and technical knowledge when problem solving.

• Supervises staff including interviewing and hiring, performance reviews, and disciplinary process.

• Facilitates a process to define and maintain a core data set of clinical, financial and administrative data elements.

• Develops and maintains a set of standard definitions of all core data set elements.

• Works with end users, vendors and the IT team to develop interface specifications, test plans, and upgrade strategies.

• Develops proficiency in available decision support tools especially Business Objects, SQL and any other designated modules in order to better assess end user data access options.

• Facilitates the development and use of common terms and standard data definitions across internal and external entities, including the Health Information Exchange (HIE).

• Ensures testing of all updates/new releases for the applications for which they have responsibility is completed

• Documents, communicates and follows-up on all reported problems, enhancement requests, and system change requests.

• Keeps Information Technology Director and Applications Manager informed of all events affecting hospital operations.

• Works with Media Services Coordinator as needed to develop training materials for assigned applications and provide leader lead training as needed.

• Contributes to the productivity and efficient operation of the department through skills transfer, continued professional growth and self-education of new technologies.

• Attend meetings as needed to provide assistance to hospital leaders on the use and/or development of assigned applications.

• Works with other analysts to assure that a consistent approach is followed throughout all clinical and financial applications.

• Works with technical staff to help resolve hardware and network problems impacting assigned applications. Presents unresolved hardware/software problems to Technology Manager for resolution.

• Takes equal amounts of after-hours and weekend "call" with other "front call" staff.

• Other duties as assigned

Qualifications

EDUCATION REQUIRMENTS AND OTHER REQUIREMENTS:

Education Level:

Associates degree with a minimum of 2 years experience in database management in a hospital setting.

Experience Requirement:

Expert knowledge on databases, data structures, SQL, reporting software

WORKING CONDITIONS: EXPOSURE CATEGORY III

Tasks that involve no exposure to blood, body fluids, or tissues, and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood, body fluids, or tissues. Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.

PHYSICAL ACTIVTY:

NA

0-25%

26-75%

76-100%

Lift/Carry

X

Push/Pull

X

Reach Overhead

X

Climb

X

Squat/Bend/Kneel

X

Sit

X

Stand

X

Walk/Move About

X

The most significant duties have been included in this description. Other duties may be assigned and the hospital has the right to modify this job description as needed to accurately reflect assigned duties.