Data Analytics Engineer

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

As a member of the Network Performance & Experience Insights team, the Data Analytics Engineer will be responsible for understanding network based customer insights / behaviors and Quality of Experience (QoE) of their internet service. The candidate should be able to be proactive and flexible as the business need arises and work efficiently to create structured processes with data integrity and validation in mind. They should understand Machine Learning concepts with also interest in Artificial Intelligence.

Job Description

• This position is unable to provide work authorization sponsorship or immigration support now or in the future.*

The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.

The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers.

About the Team / Role:

As a member of the Network Performance & Experience Insights team, the Data Analytics Engineer will be responsible for understanding network based customer insights / behaviors and Quality of Experience (QoE) of their internet service. The candidate should be able to be proactive and flexible as the business need arises and work efficiently to create structured processes with data integrity and validation in mind. They should understand Machine Learning concepts with also interest in Artificial Intelligence.

What You'll Do:

• Support Business by analyzing demand trends, identifying data problems, and generating executive reporting

• Implement Machine Learning models to Support Network QoE initiatives to find data problems proactively from analyzing trends and detecting anomalies

• Enable and create dashboards to present material for self-service interaction for internal customers

• Automate data pipelines to ensure consistent / accurate delivery of data to multiple internal customers

• Engage with Strategy teams responsible for creating new products within TPX and Comcast

Skills & Experience We're Looking For:

• 2-3 years of understanding relevant network data preferred

• Proficient in SQL or similar query languages (MySQL, Vertica, Postgres, etc.)

• Proficient in Python or similar language for data mining / analysis (pandas)

• Machine Learning basics: sklearn, matplotlib, pickle, hyperopt

• Databricks preferred

• Knowledgeable in ETL techniques, validations

• Experienced in data visualization tools such as Tableau

• Comfortable with big data applications/automation

• Solid written and verbal communication skills

• Demonstrated initiative to build relationships both internally and externally with minimal supervision/direction from management

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental

• 401(k) Savings Plan

• Generous paid time off

• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.

• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.

• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at jobs.comcast.com/life-at-comcast/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

This is a Comcast Engineer 3 level position.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.