Data Analyst

Come for the culture, grow your career, and enjoy the journey

When you join PROS, you're joining a community of people who genuinely care - about their work, communities, customers, and each other. We empower our teams to be their best from anywhere, and trust that wherever you are, you're going to bring your best self and do your best work.

We take care of our people so you can focus on our customers, business priorities and the important things outside of work. We prioritize flexibility and wellbeing to help our people:

• Rest: Quarterly Recharge Days, company-wide mental health holidays to unplug

• Reset: Work Well Wednesdays, a 'quiet' day to help prioritize focused work with minimal distractions

• Recharge: Trusted Time Off (US) so you can plan for the time you need when you need it

• Reap rewards: Competitive benefits and compensation packages, including paid maternity and paternity leave, adoption and IVF benefits, baby bucks, 401(k) match, pet insurance and more

• Reach your full potential: Leadership training, dedicated people leader programs and resources, Learn and Connect cultural series, active Employee Resource Groups

We celebrate and embrace different views and ideas, and all play a role in fostering an inclusive environment that encourages and protects diversity of thought. Our inclusive culture is one of the reasons we're a Great Place to Work. Our customers tell us over and over that they ultimately choose PROS because of our people. They love our solutions, but at the end of the day, they don't choose our technology-they choose us, and that is the ultimate compliment.

We invite you to join our team and grow your career at PROS! Help us shape the future of how companies compete and win in their markets!

What you'll do:

Reporting to the Senior Manager, Performance Marketing, the Data Analyst plays a crucial role in supporting the organization's data and analytics strategy by working closely with the business to execute on data-driven initiatives.

You will be responsible for developing data solutions, performing data analysis, and growing data awareness and literacy within the company. This role requires a strong foundation in descriptive and inferential statistics.

Our ideal candidate should have an interest in the digital analytics field, strong analytical and problem-solving skills, be detail-oriented, and be a team player. This candidate should also love to research and be on the cutting edge of data optimization techniques, statistics best practices, and methodologies to level up our research.

A Day in the Life of the Data Analyst- About the role:

• Measuring, tracking, and reporting key performance indicators to identify behaviors, trends, and opportunities for improving our products' profitability

• Conduct qualitative and quantitative research to gain insights into user behavior and product performance and identify areas for improvement

• Provide actionable recommendations based on findings from product analytics, user journey mapping, heat mapping, and continuous website optimization

• Conduct monthly and ad hoc reports and studies to present findings and highlight key performance indicators and opportunities for optimizing our products

• Create technical specifications and documentation for the development team

Required Qualifications - About you:

• An analytical mind and inclination for problem-solving

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

• Ability to analyze large data sets

• Solid understanding descriptive and inferential statistics principles

• Knowledge of design principles (e.g., randomization, sample size calculation, power analysis, hypothesis testing, regression analysis)

• Proficiency in advanced statistical tools such as SAS, MATLAB or similar tools

• Ability to translate complex data insights into actionable recommendations for optimization

• Strong verbal and written communication skills, with the ability to present findings and recommendations to both technical and non-technical stakeholders

Highly Preferred Qualifications:

• Bachelor's degree in Statistics, Mathematics, Data Science, or a related field

• Working knowledge of R-Studio or Phyton for statistical modeling

• Previous experience in Conversion Rate Optimization (CRO) or related fields

• Familiarity with web analytics platforms such as Google Analytics, Adobe Analytics, or Google Search Console

• Familiarity with usability testing or UX research techniques (heatmap analysis, session recordings)

• Knowledge of Google Sheets or Excel, including writing functions to clean up and analyze data

• Familiarity with data visualization and reporting tools (e.g., Tableau, Power BI, Excel)

Skills & Personal Characteristics:

• Ownership

• Innovation

• Care

About PROS:

PROS Holdings, Inc. (NYSE: PRO) is your company's best-kept secret for profitable growth. Viewed as a market-leader by both Gartner and IDC for its CPQ and price optimization capabilities, PROS advanced AI delivers results to the world's top brands including Cargill, Etihad, Honeywell, HP, Lenovo, Lufthansa, Siemens and more. With more than 30 million AI models, PROS award winning AI is the driving force in processing more than 2 trillion transactions per year. PROS customers report up to 96% efficiency gain, up to 5% margin improvement and up to 20% revenue lift, according to a recent ROI study. To learn more, visit www.pros.

Why PROS?

PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won't stop until we've delivered on our promises. We're committed to the success of our customers. That's why we think harder and dream bigger - so our customers can go even further than they ever imagined possible.

This is a unique opportunity to join a company that has 30+ years of proven success with a long runway of more success.

Our people make PROS stand out from the rest. If you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.

Work Environment:

Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.