Lahey Hospital & Medical Center is part of a vibrant and growing health care system, recognized as a trailblazer in medicine and a standard bearer in patient experience. It includes an award-winning academic medical center, a superb constellation of community hospitals, home care services, rehabilitation facilities and more.
We are committed to attracting, developing and retaining top talent in a market long recognized and revered as a global leader in health. With a team approach to care, we encourage learning and growth at all levels, and we offer competitive salaries and benefits. We adhere to the principles of a just and fair work environment for all colleagues, where respect is foundational and performance is rewarded.
About the Job
Under the general direction of the Manager of Nursing Special Projects, the Data Analyst performs research and analysis of complex healthcare data to aid in the development of performance dashboards, balanced scorecards, and ad-hoc reports. The Data Analyst serves as the subject matter expert of the data repositories available within the organization by obtaining an in-depth understanding of each source system, including but not limited to; National Database of Nursing Quality Indicators (NDNQI), Nursing Quality Database (NQDB), Press Ganey, Vizient, ANSOS, PeopleSoft, and Hyperion. The Data Analyst acts as the operational owner for nursing-specific metrics, utilizing data to support, manage, and sustain both operational and improvement activities within the department.
Essential Duties & Responsibilities including but not limited to:
1.Employ statistical methods to analyze data to support business intelligence.
2.Utilize statistical techniques and applications to provide and apply quality assurance processes for data submissions prior to transmission to business partners.
3.Apply sound data collection and data management practices in order to support operational programs and improvement projects within the Division of Nursing.
4.Analyze data, including monthly key performance indicators, and identify early trends that illustrate opportunities to implement process improvement initiatives.
5.Track the results of implemented initiatives for progress and impact.
6.Actively review and suggest improvements to current or planned systems and processes based on your knowledge of healthcare data.
7.Provide recommendations of specific actions or work based on analysis and research.
8.Perform various ad-hoc analyses to drive business decisions across the Division of Nursing.
9.Responsible for identification and analysis of errors/inconsistencies in the data and provides timely resolutions.
10. Work with operations to resolve any data discrepancy related to user input, user error, or poor source system design.
Professional Growth / Self Improvement:
1.Maintains current knowledge of trends and advances in the field of nursing and
healthcare data management.
2.Progressive knowledge in finance, quality/safety, patient experience, nursing professional development and employee engagement.
3.Pursues self-awareness, actively seeks feedback, accepts constructive criticism, and modifies behavior accordingly.
4.Engages in professional development activities such as education and leadership development, participation in professional associations, or other appropriate activities.
5.Identifies knowledge gaps and takes appropriate courses or seminars to improve understanding.
6.Identifies internal resources as sources of expertise to achieve learning goals.
Education: Baccalaureate Degree required. .
Licensure, Certification, Registration: None
Skills, Knowledge & Abilities:
Ability to prioritize projects according to knowledge of the subject matter as well as Lahey's strategic goals and objectives
Strong knowledge and understanding of healthcare operations and systems.
Experience designing dashboards and key performance indicators
Experience with healthcare data sources (e.g. NDNQI, NQDB, Patient Experience, Vizient)
Expert level knowledge in Microsoft Excel
Demonstrated competency in MS Word, Access, SharePoint, etc.
Strong analytical skills, with particular emphasis on data management and statistical process control.
Strong aptitude for analytical thinking and demonstrated data skills.
Demonstrated ability to work with large data and self-direct in analysis to reach recommendations and conclusions.
Able to discover, understand, and translate business language and rules from customer to database developers and vice versa.
Experience: A minimum of three years of healthcare experience.
The Lahey Model of Careright care, right time, right placeis exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.
Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.