Data Analyst

Position: Data Analyst

Location: Huntsville, AL

Clearance: Secret

• Primary Duties/Responsibilities

• Review Role-based Access (RBAC) forms and work with trusted agents to ensure they have been filled out completely, have all required approvals, and are accurate.

• Process all RBAC forms received utilizing the IT Service Catalog form and update the RBAC spreadsheet for all new/updated requests.

• Monitor the Remedy work orders and tasks for completion and update the RBAC spreadsheet as permissions are granted by application administrators.

• Ensure the RBAC spreadsheet remains 100% accurate by assisting with audits and reconciling any inaccuracies found during the audit quarterly.

• Communicate with GM Customer Success Manager (CSM) regarding any questions, concerns, process improvements, etc. as they arise.

• Secondary Duties/Responsibilities

• Assist/support with documentation including the SOPs, processes, etc. for completing RBAC forms, requesting access, permission requirements, and any other documentation that may be needed in support of RBAC.

• Support coordination and meetings regarding RBAC process, documentation, automated onboarding tool development, and task updates or changes. Meetings will also include appropriate scrums and customer coordination meetings.

• Assist/support GM CSM with GitLab data entry and updates for the Federated IT team.

NMR Consulting is an Equal Opportunity Employer: M/F/D/V