Data Analyst

New York City is home to approximately 1.8 million older adults, and the Department for the Aging is committed to helping them age in their homes and communities. Our mission is to eliminate ageism and ensure the dignity and quality of life of diverse older adults. We also work to support caregivers through service, advocacy, and education.

The New York City Department for the Aging (NYC Aging) is a local government agency as well as the largest Area Agency on Aging (AAA) in the United States. The Department administers and promotes the development and provision of accessible services for older persons and serves as an advocate on legislative and policy issues. NYC Aging's mission is to work for the empowerment, independence, dignity, and quality of life of New York City's diverse older adults and for the support of their families through advocacy, education, and the coordination and delivery of services.

Under the leadership of the Bureau of Planning and Strategic Initiatives, the Data Analytics unit (Analytics) plays a key role in support of NYC Aging's modernization efforts and is the unit responsible for producing a wide range of data reports and special analyses that enable the NYC Aging, its providers, and its oversight agencies to track progress in delivering services to older New Yorkers, as well as plan for the future of Aging Services.

Planning and Analytics seeks a motivated, organized and detail-oriented individual with excellent analytic and quantitative skills to serve as a Data Analyst. As a member of Planning and Analytics, the Data Analyst will actively work with program staff, senior staff, and external partners to effectively collect, pull, and analyze data to track service provision, and support the development of new data driven programs and policies that enable older New Yorkers to remain active and vibrant in their communities, or safely supported at home. This position requires someone who is comfortable working in a dynamic and fast-paced environment. Included in the Data Analyst's responsibilities will be providing support to the Bureau of Planning and Strategic Initiatives work through the provision and analysis of data that supports outcomes and evaluation. The Data Analyst's responsibilities include, but are not limited to:

• Use different coding and/or programming platforms, including the use of data management software such as SQL, Tableau, as well as Salesforce, to accurately obtain data from NYC Aging data sources.

• Gather and analyze data; manipulate the data, process and translate it into easily understood information and statistical reports.

• Respond to requests for information related to NYC Aging programs and services.

• Assist in the development of new agencywide initiatives.

• Generate and furnish statistical reports, charts, graphs, maps and data models into presentations for internal and external stakeholders.

• Perform additional duties as needed to further the mission of the agency.

Minimum Qualifications

1.A master's degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field; or

2.A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and two years of satisfactory full-time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation or fiscal management; or in a related area.

Special Note:

To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "2" above.

Preferred Skills

• Advanced knowledge of, and high proficiency with SQL, Tableau and/or Salesforce as well as knowledge of other analytic, statistical and/or data management programs/software (i.e.: R, SPSS, Power BI, Python).

• A Master's degree and satisfactory full-time professional experience in data management and analysis, social services program planning evaluation or in a related area.

• Advanced knowledge of, and high proficiency with, Microsoft Excel and Word proficiency in other Microsoft Office programs.

• Excellent analytic, communication (written and oral) and interpersonal skills and, - The ability to work quickly and accurately under pressure.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.