Research and Analytics
Division of Enrollment Management
University of Tennessee, Knoxville
The Office of Research and Analytics at the University of Tennessee, Knoxville, (UTK) invites applications and nominations for our Data Analyst position. We are seeking candidates who can contribute in meaningful ways to the diversity and intercultural goals of the University.
The University and Region
UTK is the state's flagship, land-grant university. We are a Research 1 university with 11 colleges and more than 30,000 students. With new leadership at the system, university, and college levels, UTK is poised for dramatic positive change focused on solving some of the most audacious, pressing problems our country and world face today. The city of Knoxville is a hidden gem surrounded by eight gorgeous lakes, with a beautiful and walkable downtown, a diverse music scene including internationally recognized festivals, active neighborhoods, unique restaurants, and a robust offering of diverse cultural and outdoor activities. UTK is located within easy driving distance to the Great Smoky Mountains, Atlanta, Nashville, Asheville, Charlotte, Louisville and Cincinnati. It is only a day's drive to Memphis, Chicago, and Washington D.C. Knoxville and the surrounding counties have a population of more than 850,000 people.
The Enrollment Management (EM) division comprises more than 170 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, University Registrar, EM Communications, and Research & Analytics. The Office of Enrollment Management is committed to our Vision, Mission and Values. We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.
This an on-campus position with some hybrid/remote work schedule flexibility.
Supports the Enrollment Management division and broader University by providing timely, accurate, and relevant insights to decision makers. Performs complex, highly visible and potentially sensitive research and analysis. Compiles, cleans, analyzes, interprets, and maintains data for use in campus-wide decision-making. Creates and maintains dashboards that contain a variety of data visualizations and key performance indicators (KPls) designed to meet the needs of the end user and inform decisions at the highest levels of the university. Responsible for linking data from multiple internal sources as well as importing and linking data from external sources. Integrates concepts and data from various sources such as institutional database, EAB, the College Board, ACT, National Student Clearinghouse, IPEDS (Integrated Post-Secondary Education Data System), and other national data banks to create analyses that serve the university's enrollment management needs. Performs the evaluation and testing of data and reports received from other offices, establishes automatic data verification, resolves data discrepancies, creates queries, and develops ad hoc reports.
Required Education and Experience:
Preferred Education and Experience:
Two or more years of progressively responsible experience in analytics, reporting, or statistical work.
Experience working in a higher education setting.
Demonstrated proficiency with SQL or a related programming language.
Experience using software such as Tableau Prep and Tableau Desktop to transform, clean, analyze, and manage data; create tables, graphs, dashboards, and presentations.
Demonstrated proficiency in Microsoft Office applications, primarily Excel.
Demonstrated successful management of multiple short-term and long-term projects, independent completion of projects with accuracy, thoroughness and creativity, and timely meeting of deadlines under pressure.
Experience with complex data sets including manipulating, merging, restructuring and analyzing large data sets.
Required Knowledge, Skills, and Abilities:
Ability to present complex findings and recommendations in a clear concise manner verbally and in writing
Able to provide good judgment, decision-making, and problem solving
Ability to create clear, accurate representations of data
Ability to work quickly and accurately with attention to detail
Ability to manage multiple tasks and meet deadlines
Demonstrated ability to learn new software and continually acquire new competencies
Demonstrated proficiency in Microsoft Office applications, primarily Excel
Preferred Knowledge, Skills, and Abilities:
Working knowledge of SQL
Working knowledge of Tableau software
Working knowledge of Banner or another integrated student information system
Knowledge of qualitative and quantitative research, analysis, and statistical methods
Knowledge of Banner and underlying tables, fields, and codes
For full consideration, applicants must submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references.
University Of Tennessee