We have a unique opportunity for someone to contribute their talents and strengths as a Data Analyst II
A COMPANY TO BE PROUD OF
At Computershare we invite you to share our vision and commitment to excellence in everything that we do. Our 12,000 people around the globe are entrepreneurial and innovative, serving 16,000 clients and customers with precision and reliability because they count on us to deliver, every time.
Computershare (ASX: CPU) is a global market leader in transfer agency and share registration, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications. We also specialize in corporate trust, bankruptcy, class action and utility administration, and a range of other diversified financial and governance services.
Founded in 1978, Computershare is renowned for its expertise in high integrity data management, high volume transaction processing and reconciliations, payments and stakeholder engagement. Many of the world's leading organizations use us to streamline and maximize the value of relationships with their investors, employees, creditors and customers.
Computershare is represented in all major financial markets and has over 12,000 employees worldwide.
DIVERSITY IS A STRENGTH
Across our global team, we see diversity as a source of strength. The more perspectives we have, the better equipped we'll be to meet the demands of our diverse global customer base. We want every person who joins out team, every customer and every supplier to feel welcome. We are an Equal Opportunity Employer and believe in equality for everyone, regardless of age, national or ethnic origin, sex, gender identity or expression, race, color, religion, disability, sexual orientation, protected veteran status or other characteristics protected be applicable law. That applies throughout our company, around the world with no exceptions, regardless of differences. We will hire, develop, reward, promote and retain people purely on the basis of their talents, commitment, potential and the results they achieve. We will work hard to make sure everyone is included within our organization, removing barriers and obstacles to give everyone an equal opportunity to succeed.
Our key values Certainty, Ingenuity and Advantage drive everything we do: you can count on us to deliver with precision and reliability, every time. We look beyond today's problems to find tomorrow's solutions, focusing on finding new and better way to unlock your competitive edge and help you achieve your business goals.
A ROLE YOU WILL LOVE
Perform tasks necessary to facilitate timely and accurate loan conversion of data to and from SLS Servicing Platform. Assist with new process and new product development.
Interact with prior servicers and investors regarding SLS transfer requirements, data discrepancies, missing data, files/images and timelines for servicing transfers. Communicate and coordinate with other business units to resolve these discrepancies and loan level reviews within deadlines. Follow-up on outstanding items through resolution.
Perform data analysis by using specific tools to identify discrepancies which need further review or explanation. Determine the best course of action to resolve the discrepancy dependent on the severity of the issue, loan product, lien position and loan status.
Analyze and document existing loan boarding procedures, edit checks, transfer instructions and automation in order to recommend process improvement solutions. Draft project requirements, testing plans and complete user acceptance testing as assigned. Implement approved changes necessary to improve the pre-boarding system and procedures. Provide project coordination with IT Business Analysts, Project Managers, and Application Development management to facilitate department transitions to new processes.
Analyze data so that it can be accurately mapped into a pre-boarding system utilizing proprietary programs, Microsoft Excel and Microsoft Access. Upload data into the SLS servicing platform, by using specific tools.
Support company policies, procedures, decisions and objectives. Work effectively in a team environment, and effectively communicate with team members and management
Provide initial and ongoing training, as well as provide recommended additional training/coursework, as determined by Supervisor.
Other duties or tasks as assigned by management.
WHAT WE NEED FROM YOU
Subject matter expert on the data conversion business processes.
Excellent process improvement and project management skills.
Advanced Microsoft Excel and Access skills.
Detail-oriented and focused.
Strong proactive problem solving and analytical skills.
Ability to handle multiple priorities, meet fluctuating deadlines and demonstrate strong multi-tasking abilities.
Ability to work independently effectively.
Exceptional communication skills (verbal and written).
Exceptional organizational and time management skills.
Ability to work effectively in a high-volume environment.
Ability to perform training as needed.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
High school diploma or general education degree (GED)
Minimum of 4 years of mortgage industry experience in loan boarding, underwriting or data analysis.
It is expected that this position may include travel up to 10% of the time. This is subject to change based on many factors, including business needs.
Ability to read/analyze/interpret business periodicals/ journals/technical procedures/gov. regulations; write reports/business correspondence/procedure manuals; effectively present information/respond to questions from managers/clients/customers/public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
REWARDS AS UNIQUE AS YOU
A choice medical insurance plans designed to meet your needs
Dental & Vision insurance
Life & Disability insurance
Flexible spending and health savings accounts
Employee Stock Purchase Plan
Paid time off - You'll accrue 3 weeks your first year!
$1,000 Employee Referral Program
Banking and investments plans
Rewards and recognition programs
Employee discounts for wellness, auto & homeowners insurance, wireless service and more
To learn more, visit us at www.computershare.com/mycareer.
Your career is waiting.
Computershare is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.