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Data Analyst

Expired Job

Digital Intelligence Systems, LLC Eden Prairie , MN 55344

Posted 5 months ago

Role: Data Analyst
Eden Prairie, Minnesota
Duration: 6+ Months
Roles & Responsibilities
This role will be expected to gather and document requirements for data and reporting requests within the Infrastructure and WorkForce Management COE.
Analyst will be responsible for communicating with primary stakeholders and leadership in both WorkForce Management / Infra and within Enterprise Reporting & Analysis
Top Daily Responsibilities Gather and Document Requirements for Reporting or Data Requests Communication to clients and Key Stakeholders Researching issues or solutions using SQL and/or Tableau Develop or enhance reports or data sets using SQL,
Tableau or SSRS Create test plans and facilitate UAT testing

Must Have Skills/Attributes
Excellent Written and Verbal Communication (minimum 3 years experience)
Knowledge of Workforce Management and Contact Center data and metrics (minimum 2 to 3 years experience)
Good SQL and Tableau skills (minimum 1 to 3 years experience)
Experience gathering and documenting requirements (minimum 2 to 3 years)

data and reporting, WorkForce, SQL, Tableau

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Data Analyst

Expired Job

Digital Intelligence Systems, LLC