Apprente is using state of the art Machine Learning technology to completely transform customer service interactions through conversational AI agents. With our agents, customers can interact with information systems in the most natural way possible - through using their own voice speaking naturally in the same way they would interact with a human. Companies from various industries are exploring new ways of building products and services that leverage Apprentes patented technology and unique approach to solving this problem.
Apprente is seeking a highly skilled Data Analyst to spearhead testing and evaluation of our cutting-edge voice based conversational AI systems. The Data Analyst will design and implement automated and manual tests, provide detailed feedback to the R&D teams and management, and suggest new ideas for improving our products. The successful candidate would form an integral part of a growing team of engineers and researchers directly contributing to the R&D efforts through continuous quantitative evaluation of the system. Over time, the Data Analyst would build and manage a team of QA engineers.
This position requires a keen eye for detail, excellent organizational and communication skills and a passion for creating the best interactive intelligent AI agents.
Duties and responsibilities
Create detailed and comprehensive test plans and test cases
Plan and coordinate testing activities
Design, develop and execute automated tests in Python
Manually review logs and external test results to determine root causes and suggest courses of action to improve the product
Track performance metrics and evaluate regressions
Provide structured and rigorous feedback to the R&D and management team
US CITIZENS AND PERMANENT RESIDENTS ONLY, PLEASE
We are unable to sponsors visas for this position
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
Critical thinking and a problem solving mindset
5+ years of QA experience (writing and executing tests)
Experience with coding in Python
Strong quantitative skill
BS/MS in Computer Science / Engineering or Linguistics
Management experience is preferred by not required
Experience / knowledge in (computational) linguistics is a plus
Familiarity with machine learning evaluation metrics is a plus
Company paid lunches
Health, vision and dental insurance
Reimbursement for commute