Data Analyst

Child Care Resource Center Chatsworth , CA 91311

Posted 1 week ago

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the positon works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 800 people strong and growing!

You could play a key role supporting the Resource & Referral Department!

General Summary:

Under the direct supervision of the R&R Manager, the Data Analyst is responsible for collecting and preparing data for analysis utilizing methods that ensure data quality and integrity. Work with Management team to create a prioritized list of needs for each area of the Division. Use data to create models that depict trends and identify ways to streamline processes. Other responsibilities include producing data analysis and reporting, and providing technical support as needed.

Key areas of responsibility include the ability to:

While working in a team environment, the Data Analyst is expected to meet specified timelines and deadlines related to:

Data Collection and Data Quality (45%): Conduct data collection activities such as workgroups with R&R leadership to identify data that is collected and the purpose of the data, how to report on it and how R&R will use the data. Provide clear and detailed instructions for completing data collection instruments; conduct quality assurance of data and utilize data cleaning techniques; provide technical assistance to others to ensure data is properly collected and reported. Utilize cloud-based software to create forms or data collection instruments, enter data, and extract data.

Reporting (45%): Produce data reports to fulfill reporting requirements of various projects. Use data to report trends and areas within programs that need improvement/are not on track with milestones and communicate findings; adhere to standard definitions of data elements for data collections and reporting; make recommendations about improving data quality; utilize data to respond to ad hoc information requests; provide support by conducting data analyses and writing sections of reports. Conduct literature reviews and summarize findings.

Administrative Support (5%): Prepare business documents with high level of quality; perform administrative functions such as mileage and expense reports and copying.

Committee and Group Participation (5%): Actively participate in internal and external meetings, trainings, and committees to increase knowledge and to spread knowledge.

Job Requirements:

Education/Experience

  • BA/BS degree required in Education, Social Sciences, Psychology, Sociology, Human Development, Public Policy, Mathematics, or any other related fields with coursework in statistics and research methods
  • A minimum of one year organizational / project experience involving program and or outcome evaluation, survey/protocol development, data collection, and data management.

Knowledge

  • Significant knowledge of MS Word, MS Excel, and general office procedures required.

  • Experience using data management software to help gather, compile, analyze, and report information and statistical data.

  • Experience in data mining preferred.

  • Demonstrated knowledge of quantitative and qualitative research methods and program evaluation preferred.

  • Demonstrated knowledge of software applications used to create, administer, and analyze surveys (e.g., Qualtrics, Survey Monkey) preferred.

  • Experience in statistical analysis including quantitative analysis skills in R (or similar statistical programs) preferred.

  • Knowledge of data visualization tools preferred.

  • Knowledge of the Early Education field including subsidized child care and Early Head Start preferred.

  • Knowledge of evaluation tools/measures that are common to the Early Education field preferred.

Skills

  • Strong organizational and time / project management skills and the ability to prioritize and manage multiple tasks to meet deadlines efficiently and accurately.

  • Strong problem solving skills; proficient in critical thinking

  • Ability to anticipate challenges and identify appropriate solutions.

  • Excellent analytical skills and attention to detail.

  • Excellent verbal and written communication skills.

  • Excellent interpersonal skills.

  • Excellent ability to effectively and diplomatically work with a diverse population of clients and customers; creating positive atmosphere and approach, as well as creating a positive experience for agency staff, management, and clientele at all times.

  • Must possess a high level of customer service skill to positively interact with partners even during stressful or challenging circumstances.

Abilities

  • Ability to implement qualitative and/or quantitative forms of data collection with linguistically and/or culturally diverse populations.

  • Ability to thoughtfully balance program and evaluation needs and interests.

  • Ability to coordinate data collection from staff outside of the department or agency.

  • Ability to ethically handle personally identifiable information (PII) required.

  • Spanish language fluency (written and spoken) preferred.

  • Ability to travel to meetings in Los Angeles and San Bernardino counties required.

  • Automobile, California Driver's License and auto liability insurance required.

At CCRC, passion and meaningful work is rewarded! We offer employees:

  • Competitive compensation package

  • Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance

  • Basic Life Insurance and Long Term Disability paid for by CCRC

  • Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting

  • Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break

  • Opportunities for learning and professional development, including education reimbursement

  • Employee Assistance and Wellness Programs

  • 501(c)(3) Designation-You can apply for Public Service Loan Forgiveness!

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Click here to learn more about CCRC!

#CB

  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

  • Please view Equal Employment Opportunity Posters provided by OFCCP here.

  • The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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Data Analyst

Child Care Resource Center