Dairy Clerk- Shoppers Food & Pharmacy ( Annapolis, MD)

Supervalu Annapolis , MD 21401

Posted 2 weeks ago

JOB TITLE: Dairy Clerk/Food Clerk

DEPARTMENT: Dairy

Brief Description of Job Duties

Provides prompt, efficient and friendly customer service. Rotates and replenishes dairy and/or frozen merchandise and ensures highest quality standards are met. Unloads product from trucks to store in coolers and freezers.

WORKING RELATIONSHIPS:

Accountable and Reports to (Job Title):

Store Director, Assistant Store Director, Dairy/Frozen Food Manager, Assistant Dairy/Frozen Food Manager, PIC

PRIMARY RESPONSIBILITIES:

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

  • Assists customers by: (examples include)

  • escorting them to the products they're looking for

  • securing products that are out of reach

  • loading or unloading heavy items

  • making note of and passing along customer suggestions or requests

  • performing other tasks in every way possible to enhance the shopping experience.

  • Answers the department telephone promptly when called upon, and provides friendly, helpful service to customers who call.

  • Rotates and replenishes merchandise and ensures highest quality standards are met.

  • Unloads trucks and places product in appropriate storage area.

  • Straightens and conditions product on sales floor and refrigerated cases.

  • Ensures cleanliness in the department cleans off the cases, sweeps the floor, etc.

  • Builds end caps display and fills through the week as necessary.

  • Orders product and supplies that are requested by department manager.

  • Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct.

  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

  • Adheres to company policies and individual store guidelines.

  • Reports to work when scheduled and on time.

  • Checks invoices against delivered product when asked.

  • Responsible for proper inventory control (pricing, ordering, stocking).

  • Protects associates and customers by removing potential hazards from the sales floor and parking lot in a timely manner.

SECONDARY RESPONSIBILITIES: (These are considered occasional in nature)

  • Participates in the physical inventories.

  • Assists in other areas of store as needed.

  • Performs other job related duties and special projects as required.

SKILLS AND ABILITIES REQUIRED TO PERFORM JOB:

  • Must have the ability to solve practical problems.

  • Ability to do simple addition and subtraction; copying figures, counting and recording.

  • Must be able to understand and follow verbal or demonstrated instructions; request supplies orally or in writing.

  • Visual requirements include clarity of vision at a distance of less than 20 inches to less than 20 feet, with color vision and depth perception.

  • Must be able to work shifts varying in length and times, including nights, weekends and holidays.

WORKING CONDITIONS:

This position is exposed to continuous noise and temperature extremes, frequent dampness, and occasionally exposed to equipment movement hazards. This is a fast paced work environment.

EQUIPMENT USED TO PERFORM JOB:

Box cutter, two wheeler, stock cart, ice cream carts, intercom, trash and cardboard compactor, calculator, pallet jack, Telxon, power pallet jack, fork lift and dairy crate hook.

CONTACTS:

Has daily contact with co workers, suppliers/vendors and customers.

Physical Requirements for an 8 Hour Workday

Activity

(at one time)

< />

Min.
1hr
2hr
3hr
4hr
5hr
6hr
7hr
8hr

Standing

Sitting

Walking

Visual Acuity (i.e., reading a computer

Hand Movement

Activity

Right, Left, or

Both hands

Not at all

Occasionally
1 2 hours

Frequently
2 5 hours

Continuously
5 8 hours

Simple Grasping

Both

Fine

Manipulation

Both

Environment

Activity

(at one time)

None

< />

Min.
1 hr
2 hr
3 hr
4 hr
5 hr
6 hr
7 hr
8 hr

Inside

Outside

Inside Cooler

Inside Freezer

Actions Required While Working on the Job

Activity

Not at all

Seldom
0 1

hours

Occasionally
1 2

hours

Frequently
2 5 hours

Continuously
5 8

hours

Stairs

Climb

Bend/Stoop

Kneel

Crouch

Crawl

Push/Pull (pallet on jack)

Push/Pull (stock cart)

Squat

Reach above Shoulder Level

Reach at Shoulder Level

Other (explain)

Lifting Requirements

Functions Lifting

None

Seldom
0 1

hours

Occasionally
1 2

hours

Frequently
2 5 hours

Continuously
5 8

hours

Distance Lifted

(inches, feet, yards)
1 lbs. to
5 lbs.
6 ft.
5 lbs. to 10 lbs.
6 ft.
10 lbs. to 20 lbs.
6 ft.
20 lbs. to 30 lbs.
6 ft.
30 lbs. to 40 lbs.
6 ft.
40 lbs. to 50 lbs.
6 ft.
50 lbs. to 100 lbs.
6 ft.

Carrying Requirements

Functions Carrying

None

Seldom
0 1

hours

Occasionally
1 2

hours

Frequently
2 5 hours

Continuously
5 8

hours

Distance Carried (inches, feet, yards)
1 lbs. to
5 lbs.
10 ft.
5 lbs. to 10 lbs.
10 ft.
10 lbs. to 20 lbs.
10 ft.
20 lbs. to 30 lbs.
10 ft.
30 lbs. to 40 lbs.
10 ft.
40 lbs. to 50 lbs.
10 ft.
50 lbs. to 100 lbs.
6 ft.

Pushing / Pulling Requirement

Functions

Pushing/Pulling

Items / Material

Force Pounds

Distance Pushed/Pulled

Surface

Pallet Jack
50 lbs.
100 yards

Concrete/tile

Stock Cart
20 lbs.
100 yards

Concrete/tile

Other:

Why Work for Supervalu?

SUPERVALU Inc. is one of the largest grocery wholesalers and retailers in the U.S. with annual sales of approximately $17 billion. SUPERVALU serves customers across the United States through a network of almost 3,400 stores. Headquartered in Minnesota, SUPERVALU has about 35,000 employees. We know that bright, motivated people are the reason for our success. Because of our employees, we've been providing the best service to our customers for more than 135 years.

We encourage FRESH thinking, offer an environment of inclusion and support, and set no boundaries on your achievement!

A GREAT PLACE TO GROW!


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