Dairy Clerk

Hy-Vee Marshall , MN 56258

Posted 2 months ago

Job Title: Dairy Clerk FLSA: Non-Exempt

Department: Dairy Revision Date: 05/2018

General Function:

As a Dairy Clerk, this position will be responsible for rotating and replenishing merchandise and ensuring highest quality standards are met. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Reporting Relations:

Accountable and Reports to: Store Director; Assistant Director; Store Operations, Perishables, Health Wellness Home; Managers of Store Operations, Perishables, Health Wellness Home; Assistant Managers; Dairy Manager, Assistant Dairy Manager

Direct Reports: None

Primary Duties and Responsibilities:

1.Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

2.Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

3.Makes an effort to learn customers' names and to address them by name whenever possible.

4.Assists customers by: (examples include)

  • escorting them to the products they're looking for
  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience.

5.Answers the telephone promptly and provides friendly, helpful service to customers who call.

6.Rotates and replenishes merchandise and ensures highest quality standards are met.

7.Unloads trucks and places product in appropriate storage area.

8.Faces merchandise.

9.Ensures cleanliness in the department, cleans off the cases, sweeps the floor, etc.



  1. Builds end caps display and fills through the week as necessary.

  2. Orders product and supply that is requested by department manager

  3. Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct.

  4. Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

  5. Adheres to company policies and individual store guidelines.

  6. Reports to work when scheduled and on time.


Secondary Duties and Responsibilities:

1.Participates in the physical inventories (monthly and quarterly).

2.Checks invoices against delivered product when asked.

3.Assists in other areas of store as needed.

4.Performs other job related duties and special projects as required

Education and Experience:

Less than high school or equivalent experience and six months or less of similar or related experience.

Physical Requirements:

  • Must be physically able to perform medium work exerting up to 50 pounds of force frequently; and up to 10 pounds of force constantly to move objects.

  • Visual requirements include clarity of vision at a distance of less than 20 inches to less than 20 feet, with or without correction; depth perception.

  • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Knowledge, Skills, Abilities and Worker Characteristics:

  • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.

  • Ability to do simple addition and subtraction; copying figures, counting and recording

  • Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Working Conditions:

This position is exposed to noise and temperature extremes continuously, dirt and dampness frequently, and occasionally exposed to equipment movement hazards. This is a fast paced work environment.

Equipment Used to Perform Job:

Telexon ordering unit, box cutter, two wheeler, ice cream carts, milk dollies, cash register, intercom, calculator, pallet jack, and C.A.R.S. re-ordering system

Contacts:

Has daily contact with suppliers/vendors and customers.

Confidentiality:

None

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Office Services Clerk

US Bank

Posted 2 weeks ago

VIEW JOBS 11/7/2020 12:00:00 AM 2021-02-05T00:00 Performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; completing reports and providing administrative support. Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information. This position is in-office Monday-Friday, 8:00am-5:00pm located in Marshall, Minnesota (near the Southwest Minnesota Regional Airport). Due to business needs, this position cannot be worked from home. Basic Qualifications * High school diploma or equivalent * Two to three years of experience in clerical and customer service activities Preferred Skills/Experience * Thorough knowledge of products, services, terminology, procedures and systems related to assigned area * Well-developed customer service skills * Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service * Ability to resolve complex problems with minimal guidance * Proficient computer skills, especially Microsoft Office applications * Effective verbal and written communication skills US Bank Marshall MN

Dairy Clerk

Hy-Vee