D365 Senior Consultant - Training & Education Specialist, Armanino Academy

At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about.

Armanino is proud to be Among the top 20 Largest Firms in the Nation and one of the Best Places to Work. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don't check-out of life when you check-in at work. That's why we've created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas.

This is a hybrid poristion to an Armanino office.

Job Responsibilities

• Facilitate and perform live classroom, online classes, webinars, and other learning events.

• Design and prepare learning materials, including requisite decks, reference guides, and handouts as a part of the class design and deliverables.

• Develop innovative coursework, employ effective teaching methods, and create education solutions to achieve best possible learning outcomes.

• Ensure the quality and consistency of training content throughout the content life cycle.

• Develop and maintain learning library structure and content, including videos, learning guides, scenario procedure documents, job aids, and FAQs

• Plan, organize, and direct classes into course curriculum designed to fit specific client need.

• Conduct training needs assessment by collecting information pertaining to work procedures, workflows, and reports; understanding job-specific functions and tasks.

• Designs custom education programs by identifying and describing information needs and determining knowledge gaps; proposing best fit classes and education services to meet the need.

• Assess client users' progress toward learning goal attainment; Record attendance and engagement in classes, developing testing and certification program methods, and best fit validation methods to confirm learner skill competency and knowledge gain achievement. Prepare assessment report cards and administer assessment exams to client learners.

• Coordinate and organize learning plans, training schedules and training deployment plans.

• Analyze learning needs and develop appropriate custom training materials, job aids, and reference guides.

• Oversee quality of training delivery and support team members through scope execution.

• Mentor and teach training best practices.

• Collaborate with delivery resources and technical experts to design, develop, enhance, and update training materials and content.

• Manage and maintain new content build plan for assigned service lines.

• Collaborate with project leadership, change management team, and delivery team to ensure effective planning and delivery of education programs.

• Develop, maintain and support organizational process and administrative tasks.

• Maintain reports and systems to track education program project progress and success.

• Communicate project status with project leadership and stakeholders, timely escalation of issues and risks.

• Maintains technical knowledge by attending educational workshops; reviewing publications; achieving and maintaining software certification.

Requirements

• Bachelor's Degree in Technical or Education major, or equivalent work experience

• Minimum 5 years' experience in software implementation or technical training with supported software solution: D365 FSC, D365 CE, D365 BC,

• Experience presenting technical information in a clear and concise manner

• Experience working with Microsoft Office, especially PowerPoint and Word

• Experience working with virtual training platforms such as Zoom and Microsoft Teams

Preferred Requirements

• 3 years technical writing experience, user training design experience is a plus

• Experience working with training content development tools such as Camtasia, Articulate, Adobe Captivate, etc.

Armanino LLP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino LLP complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Armanino LLP expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino LLP's employees to perform their job duties may result in discipline up to and including discharge.

Armanino LLP does not accept unsolicited candidates, referrals, or resumes from any staffing agency, recruiting service, sourcing entity, or third-party paid service at any time. Any referrals, resumes, or candidates submitted to Armanino or any employee or owner of Armanino without a pre-existing agreement signed by both parties covering the submission will be considered the property of Armanino and not subject to any fees or charges. For existing agreements, a role must be approved and open to external search; otherwise, unsolicited and unapproved submittals and referrals will be considered Armanino property and free of fees.

Certain states require us to disclose the pay range and benefits summary for job openings. Compensation Range for this position: $90,000 - $140,000+ generous bonus package. Compensation may vary based on skills, role, and location.

Armanino has a robust offering of benefits, including:

• Medical, dental, vision

• Generous PTO plan

• Flexible work arrangements

• 401K with Profit Sharing

• Wellness program

• Generous parental leave

• 11 paid holidays

For positions based in San Francisco, consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration.

For Individuals who would be working within the City of Los Angeles, Armanino will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

To view our Consumer Notice at Collection for job applicants, please visit: https://www.armanino.com/terms/ccpa-employee-notice/

We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.