Cyberark Operations Engineer

We are seeking an experienced CyberArk Operations Engineer based in Monterrey, N.L. to manage our CyberArk solution and operations. The CyberArk Operations Engineer will work with Global a team of IT professionals to implement, configure, maintain, and support CyberArk solutions to ensure secure access to our infrastructure, applications, and data.

Key Responsibilities:

• Deploy, configure, and maintain CyberArk solutions to secure privileged accounts and credentials for on-premises and cloud environments.

• Monitor CyberArk system performance, health, and availability to prevent/resolve issues proactively.

• Troubleshoot any configuration issues and collaborate with other IT teams for resolution.

• Develop and implement security policies, best practices, and procedures for CyberArk operations.

• Participate in IT projects and initiatives as a CyberArk subject matter expert, ensuring the proper use of privileged access management (PAM) tools.

• Maintain CyberArk documentation, including runbooks, standard operating procedures (SOPs), and user guides.

• Review and recommend CyberArk software patches, upgrades, and enhancements.

• Communicate effectively with both technical and non-technical stakeholders, including senior management.