CVB Sales Account Coordinator, (A245310-1), 207, Administration

Reposted: 06/07/2024

Responsible for sourcing sports tournaments, and group business, including conventions and meetings. Responsible for meeting individual goals and team goals set forth by the organization.

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Performs related work as required.

• Prospects new business leads within the market segments.

• Manages leads from potential customers to industry partners to secure business for the Laredo CVB.

• Manages individual booking reports monthly.

• Conducts site visits and presentations with potential clients including virtual tour opportunities.

• Works together with the rest of the CVB team communicating client needs to provide top level customer service and collaborate in developing collateral materials to promote the destination.

• Will be required to drive a City vehicle for City business use.

• Performs other duties as assigned.

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

Knowledge of:

• Knowledge of the tourism/hospitality industry.

• Knowledge of sports tournaments, and convention's market.

• Knowledge of word processing and spreadsheets computer applications.

Skills and Abilities:

• Skilled in time management with a proven ability to meet deadlines.

• Ability to be a self starter and able to work in team settings.

• Ability to establish and maintain effective working relationships within the industry and potential clients, the community, including attractions, hotels, restaurants, etc.

• Ability to plan, and have excellent organizational skills and attention to detail.

• Ability to travel by different means of transportation.

• Ability to build and maintain effective working relationships with others.

• Ability to communicate clearly and effectively both orally and in writing.

• Ability to maintain good planning and organizational skills.

• Ability to take and follow directions from supervisor.

• Ability to give directions to and gain compliance from assigned staff.

• Ability to perform strenuous work and routine work.

• Ability to maintain a valid Texas Driver License and a good driving record.

• Ability to project a positive and professional image of the City of Laredo.

• Ability to comply with all City of Laredo's policies and procedures.

• Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of this position.

WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDS

Physical Effort Requirements

Position will have the following exposures

• Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.

• Occasional exposure to unpleasant environmental conditions and/or hazards.        Occasional outside work.

• Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Work Environment Locations

Position will require the employee to work in the following types of work environments

Never

• Construction site

• Warehouse environment

Seldom

• Construction site

• Warehouse environment

Sometimes

• Office or similar indoor environment

• Outdoor environment

• Street environment (near moving traffic)

• Confined space

Frequently

• Vehicles

Often

• Vehicles

Exposures

Position will require the employee to be exposed to the following environmental elements

Never

• Individuals who are hostile or irate

• Individuals with known violent backgrounds

• Extreme cold (below 32 degrees)

• Communicable diseases

• Moving mechanical parts

• Fumes or airborne particles

• Toxic or caustic chemicals or substances

• Loud noises (85+ decibels such as heavy trucks, jack hammers, construction)

Seldom

• Individuals who are hostile or irate

• Individuals with known violent backgrounds

• Extreme cold (below 32 degrees)

• Communicable diseases

• Moving mechanical parts

• Fumes or airborne particles

• Toxic or caustic chemicals or substances

• Loud noises (85+ decibels such as heavy trucks, jack hammers, construction)

Sometimes

• Extreme heat (above 100 degrees)

Travel

Position will require the employee to travel

Frequently

• Local travel

• Regional travel

Often

• Local travel

• Regional travel

Sometimes:

• International travel

Required Education and Experience

• Associates degree from an accredited* college or university in Business, Marketing, Communications, Hospitality, Tourism, or Sports Management.

• At least three (3) years of experience in tourism, communications, sales, or related. 

         *Council of Higher Education Accreditation (C.H.E.A)

Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.

As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.

Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.

Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.

A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) 791-7480 two days prior to the scheduled interview and/or test if applicable.

City of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.