Customs Supervisor (Jo-3070-Eng)

The opportunity

Directs and supervises the Customs Analysts, Sr. Customs Analyst and Lead associates responsible for the Import/Export activity within the US. The responsibilities are to include but are not limited to auditing and oversight to ensure maximum productivity within the team while ensuring the quality of data transmitted to various government agencies. Assists with FTZ activity.

The role

• Oversee and direct team performance according to departmental KPIs. Trains, coaches, and supervises team members to assist in resolving irregularities identified.

• Directs the preparation of import/export data transmitted by all Customs Analyst staff; communicates with US Customs & Border Control and other government officials as appropriate to obtain release of incoming freight and resolve delays while minimizing cost.

• Audit shipment documents and SharePoint document retention platform, to identify areas of concern. Communicate and escalate transaction problems or irregularities to manager and assist in identifying solutions.

• Ability to allocate work assignments and/or tasks responsibilities to others to maximize the organizations and the individual's effectiveness utilizing department KPIs.

• Assists with FTZ related matters and other projects as assigned by the Manager.

• Import & Export Activity within the US for Gildan Activewear, SRL, USA, Gildan Branded Apparel SRL, and Gildan Yarns.

The requirement

• Licensed Customs Broker required.

• Bachelor's Degree or equivalent experience preferred.

• Customs Compliance Specialist (CCS) Certification required.

• 4 -5 years' experience in import/export environment required and 2 years Foreign Trade Zone experience preferred.

• Delegation of duties as needed to ensure objectives are met.

• Communication with customer and multiple departments within organization both written and oral.

• Leadership and Organizational Skills, including strong attention to detail

• Must have excellent computer and decision-making skills.

• Must have the ability to analyze Customs related documents and communicate effectively both verbally and written with internal/external sources to reach desired resolution.

• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint) and data entry skills.

• Ability to work in a team-based environment.

• Ability to demonstrate flexibility to changing work priorities.

• Confidentiality of data.

• Hearing is required to hear instructions, receive information from various sources, and understand safety warnings.

• Vision is required to read instructions, interpret data, and formulate metrics.

What's in it for you?

• Join a publicly traded company dual-listed on NYSE and TSX with great potential

• Be part of a workplace where meaningful connections and teamwork are celebrated

• From local to international, be ready to work alongside a diverse group of colleagues

• Benefit from mentorship and continuous development opportunities

• Take advantage of our attractive benefits packages

We want to get to know you better! Please include your transferrable skills and unique experience in your application to help us learn more about you.

We thank all applicants for their interest, however, only those selected for interviews will be contacted.

Come as you are:

We recognize the importance of diversity, equity, and inclusion to create a meaningful, collaborative work environment. As an inclusive employer, we value and embrace all the traits that make you uniquely you and seek to provide everyone with an equal chance to succeed. Because equity and inclusion matter at Gildan.

#FindYourFit at Gildan and tailor the future of your own career.