Customs Brokerage Specialist

Amazon.Com, Inc. Nashville , TN 37201

Posted 4 weeks ago

At Amazon, we're working to be the most Customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

Amazon Global Logistics (AGL) Cross Border team is responsible for providing Customers a one stop shop for international transportation service, providing end to end supply chain solutions. We are seeking a Customer centric individual who wants to be part of this journey, and manage daily operational tasks and Customer queries. A Logistics coordinator will be responsible to manage inbound shipments destined, ensuring timely delivery. We invite you to be part of the team that defines how Amazon changes the world of international logistics, one shipment at a time.

Core responsibilities

1.Verify completeness of information upon onboarding Customers

2.Prepare import documentation to ensure timely release and delivery of orders

3.Verify accuracy of commercial documentation and charges

4.Submit documentation to regulatory agencies

5.Meet daily/weekly KPI targets for entry submission and accuracy

6.Collaborate with other service providers to solve shipment issues

7.Collaborate with origin and destination logistics teams

8.2nd Tier support for Customer Service queries

Measurement for Success

1.Complete assigned tasks timely and accurately, within KPI

2.Improved productivity through continuous improvement

3.Meet and exceed Customer Service metrics

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Customs Brokerage Specialist

Amazon.Com, Inc.