Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Customs Brokerage Representative II M-F 8Am-12Pm

Expired Job

UPS Brownsville , TX 78526

Posted 4 months ago

UPS Supply Chain Solutions is currently seeking a Customs Brokerage Representative II. The ideal candidate will have a minimum of one year Customs Brokerage / Import / Export experience and will be familiar with HTS, customs regulations and OGA clearances. The candidate will also have the knowledge and skills usually gained through a minimum of two years of general office or customer service experience.

Overview:

  • Responsibilities include but are not limited to processing shipments to ensure compliance with all federal laws and regulations related to importing of goods into the USA.

  • Responsible for complete entry process of import shipments starting with pre-alert, processing of US customs and other government agencies clearance and ending with final delivery process.

  • Position requires direct contact with US customs for proper compliance as required.

  • Position requires direct contact with US importers to obtain essential information required for customs clearance.

The Customs Brokerage Representative II responsibilities include but are not limited to the following:

  • Communicate directly with customers, other offices and US Customs

  • Review rate and trace product movement

  • Classification and valuation of merchandise

  • Maintain records in accordance with the Customs Mod Act

  • Individual should have a good knowledge of general operation procedures in a fast paced work environment

  • Provide shipment status information in response to external requests

  • Securie pertinent details on importing commodities from US consignee via phone, fax and e-mail.

  • Make mathematical calculations and ensure proper questions are posed to the consignee or shipper regarding origins, functions, values and the ned use of the goods being imported.

  • Advise importer of customs charges and additional charges when applicable toward clearance of goods requring special attention (Fish and Wildlife, agriculture, FDA etc.)

  • Complete all required forms and declarations for US Customs and/or OGA

  • Establish contacts with frequent importers and update operational profiles as necessary

  • Prioritize work to meet custom port specific deadlines; document packages being held on proper hold lists, etc.

  • Perform other custom clearance job related duties assigned

  • Ensure timely filing of all shipments

  • Ensure timely billing of all files

  • Proactive notification to customers, vendors, etc on import entry activity.

  • Communication with customers and carriers (Tracking, tracing etc.)

  • Responsible to asisst with post entry requirements

This job description is intended to describe the general nature and level of work being performed by persons assigned to this classification. It is not intended to be an exhaustive list of all job responsibilities, duties and skills required for this position.

Minimum Requirements:

  • At least two years of customer service, general office, or data entry experience

  • Knowledge of classification process

  • High School diploma or equivalent

  • PC literate and Proficiency in Microsoft Office

  • Accurate and rapid data entry

  • Strong attention to detail

  • Excellent interpersonal skills

  • Excellent verbal and written communications skills

  • Demonstrated customer service focus

  • Proven organizational skills

  • At least one year of Customs Brokerage or Import/Export experience

  • Extensive knowledge of ABI and US Customs systems

  • Ability to multi-task an adapt quickly to changing requirements

  • Team oriented player and positive approach

  • The ability to project a professional image to the customer and to represent UPS SCS in a positive manner

  • US Customs Classification and BOSS (program) experience is desirable

  • Bi-lingual Spanish and English is required; Must be fluent in reading, writing and speaking Spanish and English

Individuals who accept this job opportunity will be expected to be flexible in assisting with coverage in other departments, during fluctuations in volume, vacation coverage or leave of absence coverage and as required by their management team.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Technical Support Representative

Kelly Services, Inc.

Posted 6 days ago

VIEW JOBS 12/5/2018 12:00:00 AM 2019-03-05T00:00 Job Description Our Technical Support Advisors provide support to resolve customer technology problems through a series of trouble shooting activities in a virtual call center environment. Common solutions include resolving username and password problems, data sharing & synchronization, uninstalling/reinstalling basic software applications, verifying proper hardware and software configuration and set up, power cycling devices, navigating customers through application menus, and troubleshooting email issues. This is a performance based organization where all calls are recorded, monitored, and reviewed on a daily basis. You will be responsible for support of Computers and Operating Systems, tablets, MP3 players and other technical devices. Perks of joining KellyConnect: Paid training at $12-$14/hr After 90 days Advisors are eligible for a one-time $500 tenure bonus and $250 performance bonus Advisor earning potential of $15-$17/hr Explosive growth opportunities into departments such as Leadership, Quality Assurance, and Training Duties and Tasks/Essential Functions: Interact with customers in response to inquiries, concerns, and requests about products and services Gather customer/product information and determine the issue by analyzing the symptoms Diagnose and resolve technical issues involving internet connectivity, email, application downloads, and more Research using available resources, including article database systems Complete required training to stay current with system information, changes, and updates Participate in frequent 1:1/classroom video coaching sessions with leadership Exemplary attendance and punctuality Requirements Qualifications: Proper phone etiquette, including using client verbiage and positive positioning Ability to speak and type clearly and accurately, using proper grammar Ability to multitask between customer calls and logging of case notes Maintain stable performance under pressure or opposition (such as time pressure, job ambiguity, escalated customer calls); handling stress in a manner that is acceptable to the organization Skilled at responding to multiple chat conversations simultaneously, including messages from your team, leadership, and support groups, like Quality Assurance Experience with mobile devices (mp3 players, tablets, smartphones) Ability to adjust to constantly-changing technology, processes, and team structures Openness to constructive coaching and ability to implement performance objectives Ability to empathize with customers Willingness to work evenings, weekends, and holidays High School Diploma required Candidates must be 18 years or older Minimum 6 months call center experience required Must provide phone and internet services and quiet work environment, as the position is virtual #KellyConnect Kelly Services, Inc. Brownsville TX

Customs Brokerage Representative II M-F 8Am-12Pm

Expired Job

UPS