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Customs Brokerage Manager
Alba Wheels Up International
Norfolk , VA 23510
Posted 7 days ago
Fantastic opportunity awaits for an accomplished Licensed Customs Broker. Get ready to lead and inspire a highly skilled and committed team within a dynamic and expanding company that offers promising pathways for career advancement.
Job Description:
Responsible for the management and successful growth and development of a strong Customs Brokerage department. Coordinate and oversee the Customs Brokerage department to ensure the compliance of employees with the company policies, U.S. Customs regulations, customer service requirements/procedures, protection of the company liability and day-to-day clearing of inbound cargo.
Oversee, assist, train and maintain responsibility for the preparation of Customs entries and overall workflow. Maintain a high level of professionalism, attention to detail, ability to prioritize and multi-task various tasks and responsibilities.
Responsibilities:
- Organization and leadership of the Customs Brokerage department
- Ensure that the Customs Brokerage Department is producing timely, quality and accurate flow of information by providing support and assistance as needed, and fairly distributing the workload
- Identify strengths and weaknesses within the Customs Brokerage department and work to makes improvements where necessary
- Train and advise department members in areas of Customs Brokerage Regulations (Provide additional training, instruction, re-distribution of work, etc.)
- Monitor team performance against company standards and department goals. Regular audit of shipment documents and accounting practices
- Monitor problem files and implement corrective action when needed
- Issue work instructions to department members to ensure timely and orderly file flow including release, billing and auditing
- Provide management guidelines, training and organization to the department. Show leadership abilities and initiative. Make adjustments to systems which will allow the department to function more effectively and efficiently as a whole
- Outline responsibilities to each member of the department
- Conduct regular department meetings, communicate department goals and expectations
- Work closely with other departments and Alba Wheels Up offices to deliver a high level of service to our clients
Qualifications:
- Bachelors Degree is preferred
- Must have and maintain an active Customs Brokerage License
- Customs Brokerage import experience
- 4 - 5 years of experience in a supervisory/management role within a Customs Brokerage
- department
- Employee must have basic user knowledge of computer programs such as Word, Excel and
- Outlook
- Experience with Cargowise is a plus
- Proven analytical and problem solving skills
- Excellent communication skills, both verbal and written
- Excellent team-building skills and ability to train staff
- Ability to delegate workload to team
- Strategic planning experience
- Strong organization skills and ability to multitask
- Proven professionalism and reliability
- Strong mathematical skills, such as; appropriately add and compute fees, percentages taxes, currency conversions, weight, cube, measures, U.S. Customs and other agency fees