Customs Brokerage Manager

Fantastic opportunity awaits for an accomplished Licensed Customs Broker. Get ready to lead and inspire a highly skilled and committed team within a dynamic and expanding company that offers promising pathways for career advancement.

Job Description:

Responsible for the management and successful growth and development of a strong Customs Brokerage department. Coordinate and oversee the Customs Brokerage department to ensure the compliance of employees with the company policies, U.S. Customs regulations, customer service requirements/procedures, protection of the company liability and day-to-day clearing of inbound cargo.

Oversee, assist, train and maintain responsibility for the preparation of Customs entries and overall workflow. Maintain a high level of professionalism, attention to detail, ability to prioritize and multi-task various tasks and responsibilities.

Responsibilities:

• Organization and leadership of the Customs Brokerage department
• Ensure that the Customs Brokerage Department is producing timely, quality and accurate flow of information by providing support and assistance as needed, and fairly distributing the workload
• Identify strengths and weaknesses within the Customs Brokerage department and work to makes improvements where necessary
• Train and advise department members in areas of Customs Brokerage Regulations (Provide additional training, instruction, re-distribution of work, etc.)
• Monitor team performance against company standards and department goals. Regular audit of shipment documents and accounting practices
• Monitor problem files and implement corrective action when needed
• Issue work instructions to department members to ensure timely and orderly file flow including release, billing and auditing
• Provide management guidelines, training and organization to the department. Show leadership abilities and initiative. Make adjustments to systems which will allow the department to function more effectively and efficiently as a whole
• Outline responsibilities to each member of the department
• Conduct regular department meetings, communicate department goals and expectations
• Work closely with other departments and Alba Wheels Up offices to deliver a high level of service to our clients

Qualifications:

• Bachelors Degree is preferred
• Must have and maintain an active Customs Brokerage License
• Customs Brokerage import experience
• 4 - 5 years of experience in a supervisory/management role within a Customs Brokerage
• department
• Employee must have basic user knowledge of computer programs such as Word, Excel and
• Outlook
• Experience with Cargowise is a plus
• Proven analytical and problem solving skills
• Excellent communication skills, both verbal and written
• Excellent team-building skills and ability to train staff
• Ability to delegate workload to team
• Strategic planning experience
• Strong organization skills and ability to multitask
• Proven professionalism and reliability
• Strong mathematical skills, such as; appropriately add and compute fees, percentages taxes, currency conversions, weight, cube, measures, U.S. Customs and other agency fees