Customer Svc Rep

Medline Industries, Inc. Dubuque , IA 52002

Posted 2 months ago

Here we GROW! If you want to be part of something special, Medline is the place for you!

Medline is a global manufacturer and distributor of medical products. With over 550,000 products, our mission is to provide quality medical products with superior value.

Dubuque is home to Medline's World Class Customer Service Operation. We assist healthcare facilities with order placement, returns, and all things customer service.

We continue to grow! Not only are we celebrating 20 years in Dubuque, but we are also moving to our brand new state of the art facility! Our new home will feature amenities for our employees such as a fitness center, full service cafeteria, and outdoor walking trail - all with our Medline family in mind.

  • We are currently working-from-home to maintain safety through the COVID-19 outbreak. We look forward to being back to our building in 2021.

Our employees mean so much to us! We are a family!

Our culture is one of a kind and we strive to create an experience that values every member of our team. We do life together!

Customer Service Representative

Some responsibilities of the CSR include the placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes.

Ideally you will have previous customer service experience, very strong computer skills, and strong familiarity with medical terminology.

Medline offers a business casual work environment with strong growth potential, a complete benefits package including medical/dental/vision/life insurance; education assistance; 401(k) with company match; employee discounts, and much more!

Now is the time - Come join us!

Medline is an equal opportunity/affirmative action employer. We are committed to cultural diversity in the workforce.

Education

  • High school diploma or equivalent.

Relevant Work Experience

  • At least 1 year customer service experience.

Additional

  • Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).

  • Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).

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Customer Svc Rep

Medline Industries, Inc.