Intellishift Commack , NY 11725
Posted 2 weeks ago
We’re IntelliShift, a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology. IntelliShift is the fleet intelligence platform for safety and operations teams, and we empower construction, utilities, field services, and last mile delivery businesses to make the intelligent shift from siloed data using point solutions, to one simple, powerful platform. We provide these customers with a level of insight they’ve never had before to improve safety, establish next generation operational efficiency, and make intelligent decisions. Our consistent, organic growth plus a recent $70M investment has accelerated the expansion of our fantastic team and we are currently seeking a service-minded Customer Experience Specialist.
Our Experience Group provides best-in-class support to IntelliShift's customers. As part of this support team, you will be responsible for resolving customer inquiries and improving support across all internal teams. The majority of your work will be collaborative in nature, working with other members of the Experience Group, as well as the Account Management, Product Management, and Service teams to service our customers and troubleshoot application and device issues.
This position requires an in-office presence at our Headquarters in Commack, NY, working a daily shift from 11 am - 8 pm EST Monday through Friday. Once you are fully onboarded, there may be the opportunity for a hybrid schedule.
What you'll do:
What you'll need in order to do it:
The values you’ll live by as part of the team:
Benefits
We offer a competitive annual compensation, $50,000- $60,000 based on experience. We also offer outstanding benefits to simplify the lives of our employees and show them how much we appreciate their contributions. IntelliShift provides company-subsidized medical insurance for all employees (and largely subsidized coverage for families), dental, vision, and 401K with a 4% company contribution. This is a full-time, in-office position working 11 am EST to 8 pm EST.
Click this link to get more information on the company www.IntelliShift.com
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Posted 2 days ago
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