A client of ours is seeking a Customer Support Specialist to provide our client Customers with service that exceeds their expectations, provides satisfaction, and adds value to our products, differentiating our client in our customer' s minds. To support our client Customer Support team in their efforts through the holiday season.
ESSENTIAL JOB FUNCTIONS
Providing exceptional customer service to our client customers
Receiving and entering customer orders by phone and mail
Responding to all incoming customer contacts through mail and phone
Using effective problem solving skills provide customer resolution and satisfaction in all customer interactions
Other duties as assigned
MINIMUM JOB REQUIREMENTS
Passion for our client and its products
Ability to offer strong customer service to all customers
Strong problem solving skills
Proficient with computers
Strong written and verbal communication skills
Ability to work as part of a team serving the needs of our client customers
Ability to multi task in a fast paced environment
Flexible schedules including required evenings and weekends
High school diploma or the equivalent
1 - 2 year' s customer service experience
Ability to remain stationary for extended periods of time.
Don' t feel you are the best fit for this job but know someone who is? Refer someone who is hired for this role (or ANY other) and we will offer you a referral bonus for helping us to keep our client happy.
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