Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Customer Support Representative- Part Time

Expired Job

Symmons Braintree , MA 02185

Posted 3 months ago

Overview

Symmons Industries is a family-owned, premier domestic manufacturer of commercial and residential plumbing products. We are proudly respected in the industry for the quality of our products and customized service levels. Headquartered in Braintree, MA, Symmons is currently seeking a Customer Support Representative to respond to customer inquiries or requests regarding Symmons products accurately and in a timely manner.

Responsibilities

  • Process customer orders by using company pricing and commission practices

  • Provide order information, expedite, cancel and change orders

  • Verifies and determines product specifications

  • Determines appropriate delivery method based on customer's need and schedules order fulfillment date by using company published lead times

  • Determine best method to resolve basic customer service problems to ensure customer satisfaction

  • Building strong and trusting relationships with customers

Working Relationships:

  • Service customer requests and needs

  • Must work closely with department managers

  • Work with sales agents to fill customer orders

  • Must work well in a team atmosphere

  • Interact with production personnel to prioritize and expedite orders

Working Hours:

  • Monday to Friday

  • Multiple Part-Time shifts available between the hours of 10:00 am-6:00 pm (20 hours per week)

Qualifications

  • Bachelor's Degree Preferred

  • Possess previous customer service or call center experience

  • Plumbing background experience either in sales or general plumbing is a plus

  • E-Commerce experience a plus

  • A strong aptitude for trouble-shooting is strongly desired

  • Must be motivated and able to work independently

  • Excellent communication skills, both verbal and written

  • Possess strong PC skills (i.e. Word, Excel, PowerPoint)

  • Pleasant and friendly phone attitude

  • Must be a team player

Symmons Industries is a premier manufacturer of commercial and residential plumbing products, setting the standard for quality in plumbing fittings since 1939. From the development of our pioneering pressure balancing, anti-scald shower valve, to our expansive range of exceptional products for the kitchen and bath, we have maintained an unrivaled commitment to quality materials, superior engineering and solid workmanship. As an industry leader, Symmons continues to innovate within the custom fittings category, creating distinctive design solutions for premium hospitality and condominium projects. Pairing reliable behind the wall technology with stylish and durable products in front of the wall, Symmons is truly the smart choice in plumbing. Headquartered in Braintree, MA, Symmons is a privately-held company with regional sales offices and local representatives located throughout the United States and Canada. For more information please visit www.symmons.com.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Part Time Merchandiser

Schwan's Company

Posted 2 weeks ago

VIEW JOBS 12/5/2018 12:00:00 AM 2019-03-05T00:00 Description Merchandisers primary responsibility is to execute accurate shelving for all company products at assigned customers (~5 to 8 stores) at the store level. Take products from customer's storage freezer and stock these products on shelves improve shelf positioning and increase product display space. Adjust product facings as necessary and rotate products in the customer's freezer display case. Assists with re-sets of product by understanding store plans. Execute premier in store service; ensure store is set to schematic and build displays; maintain a neat & orderly back room. Establish rapport/credibility with store personnel. Communicate directly with team members and supervisor. Identify and act on selling opportunities (i.e. pre-order) or inform sales representative. Complete surveys regarding company product and inventory. Record accurate hours and mileage in appropriate system. Comply with all Company safety policies & procedures. Responsible to conduct yourself and ensure your subordinates (if applicable) conduct themselves in a manner consistent with company mission values code of ethics policies and other standards of conduct. Qualifications Education: High school diploma or equivalent Years of Related Experience: 0-2 years related experience Knowledge/Skills/Abilities: Ability to operate company equipment including handhelds; ability to communicate effectively verbally; strong time management skills; valid driver's license; must possess a mobile device with data text and voice capabilities. Ability to perform work in a fast-pace work environment meet the defined physical activities (lifting bending carrying pushing pulling etc.) and work in cold temperatures -20 degrees F while working in store freezer units up to 20 minutes (~5 8 times daily). Business Unit: Schwan's Consumer Brands, Inc. Req #: 18010749 Apply Now Schwan's Company Braintree MA

Customer Support Representative- Part Time

Expired Job

Symmons