Customer Support Manager - Accounts Payable

Stampli Mountain View , CA 94039

Posted 4 days ago

We are looking for curious and energetic individuals with a background in Accounts Payable, eager to channel their expertise in a new, exciting setting. If you're looking to apply your AP skills within the world of technology, then Stampli's Customer Support Manager could be the role for you!As a Customer Support Manager, you will help implement Stampli's Accounts Payable Automation Platform for new customers, and help them with all aspects of support, onboarding, training and customer success. This often includes simple integration to accounting systems such as Netsuite, Intacct and Quickbooks. Experience with at least one of these systems is a big plus!Stampli is an awesome FinTech startup (with Series C funding) with a fast-paced results-oriented environment. We have a lot of fun every day and place a huge emphasis on continuing the great company culture that we have developed. Also, we are growing fast; all teammates will have tons of opportunities to learn within the FinTech world, and clear expectations as to how to get promoted (we've had several teammates get promoted from within!).This is a hybrid role with 2 days in office based in our Mountain View, CA location." />* Log In * Contact Us*
  • Financial Automation Platform APAutomationInvoice ProcessingStampliDirect Pay * Domestic Payments * International Payments * Card PaymentsStampliCards* AP Cards * Expense CardsVendorEngagement * Advanced Vendor ManagementProducts* ERP Integrations* MOST POPULAR ERPsOVERVIEWOVERVIEW*
  • Microsoft * Microsoft Dynamics 365 Business Central * Microsoft Dynamics 365 Finance * Microsoft Dynamics GP* SAP* SAP ECC* SAP S/4HANA* Oracle * Oracle Fusion Cloud ERP* Oracle NetSuite * QuickBooks * QuickBooks Desktop * QuickBooks Online * Sage * Sage 100* Sage Intacct * Sage Intacct Construction * Sage 300 CRE* Acumatica * See all integrations*
  • Stampli's integration differenceWhy is Stampli so easy to learn and fast to deploy? One word: Integrations.Read more* ERP integrations indexLearn how we support your ERP. We have 70+ pre-built integrations.Read moreERP Integrations * Why Stampli * Business impactHappy customersFastest deployment*
  • * Stampli case studiesSuccess stories from our customersRead more * Compare StampliAP Automation report from G2 
software reviewsRead more * Stampli implementation guideWhat you can expect during 
implementationRead moreWhy Stampli Pricing * Discover Stampli* DIVE DEEPERLEARN MORELET'S TALK*
  • News and InsightsFind the latest on our blog * CareersWe're hiring!* PartnersGrow your business with Stampli * Stampli ResourcesWhitepapers, webinars and more * Our Customer Success TeamExperts in AP and your ERP*
  • Contact StampliGot any questions? Talk to our team 
to get the answers. * About usWe make AP automation far easier to implement than any other provider.Discover Stampli * Products* AP Automation">AP Automation * Invoice Processing * Stampli Direct Pay">Stampli Direct Pay * Domestic Payments * International Payments * Card Payments * Stampli Cards">Stampli Cards* AP Cards * Expense Cards * Vendor Engagement">Vendor Engagement * Advanced Vendor Management* ERP Integrations * Stampli's integration differenceWhy is Stampli so easy to learn and fast to deploy? One word: Integrations.* ERP integrations indexLearn how we support your ERP. We have 70+ pre-built integrations. * Most popular integrations * Microsoft Dynamics * Microsoft Dynamics 365 Business Central * Microsoft Dynamics 365 Finance * Microsoft Dynamics GP* SAP* SAP ECC* SAP S/4HANA* Oracle * Oracle Fusion Cloud ERP* Oracle NetSuite * QuickBooks * QuickBooks Desktop * QuickBooks Online * Sage * Sage 100* Sage Intacct * Sage Intacct Construction * Sage 300 CRE* Acumatica * See all integrationsWhy Stampli * Case Studies * Business impact * Stampli case studiesSuccess stories from our customersCompare StampliHappy customers * Compare StampliAP Automation report from G2 
software reviewsImplementation GuideFastest deployment * Stampli implementation guideWhat you can expect during 
implementationPricingDiscover Stampli * News and insightsFind the latest on our blog * CareersWe're hiring!* PartnersGrow your business with Stampli * Stampli ResourcesRead reports, whitepapers and more * Our Customer Success TeamExperts in AP and your ERP* About UsWe make AP automation far easier to implement than any other provider. * Contact StampliGot any questions? Talk to our team 
to get the answers.Log In Contact UsWe're notjust a company.We're family.We're family.But not like an annoying sibling or overbearing helicopter parent.GabeCustomer Success TeamComing from an AP background and being in a position that handled invoice approvals, I saw an opportunity where I can help others with some of the pain points I was experiencing in my past jobs. I felt strongly that invoices were headed to a more digital platform and Stampli was already in the game.CalvinMarketing TeamI joined Stampli because of the culture, the people, and environment that emphasizes collaboration and ideation. Everyone's input is valued and you can really make a tangible impact in the success of a company.NickSales TeamStampli is the #1 AP automation software out there and a lot of work has gone into achieving that. However, that doesn't even begin to scratch the surface of why Stampli is a great place to work.Join our TeamView our open positions in Mountain View, Nashville, Tel Aviv, and Kyiv.Stampli headquarters800 California Street, Floor 2,Mountain View, CA 94041View Open PositionsStampli Nashville315 Deaderick Street, Suite 2700Nashville, TN 37238View Open PositionsStampli Tel AvivDerech Menachem Begin 14447 Floor. Tel Aviv 6492102View Open PositionsCongress Ave.515 Congress Ave. suite 2420,Austin, TX 78701View Open PositionsJoin our TeamWe have built a unique culture of openness, flexibility, collaboration and fun. Explore our positions.All Locations Mountain View Nashville Tel AvivArray← All JobsCustomer Support Manager - Accounts PayableMountain View, CA · Full-time · IntermediateAbout The PositionAbout StampliStampli is a complete accounts payable (AP) automation software that brings together AP communications, documentation, corporate cards, and payments all in one place - allowing AP to have full control and visibility over corporate spending. Our customers' love for the product is the core of our success, contributing to G2 Crowd naming Stampli a "Leader in AP Automation"' for 12 consecutive quarters.Combined with an excellent culture and a vibrant location in downtown Mountain View, Stampli has won 12 Comparably awards in 2022, including; Best Company Outlook, Best Company Work-Life Balance, Best Company Happiness, Best Company Perks & Benefits, Best Company Compensation.With a focus on fast time-to-value, control, and enhancing current enterprise resource planning (ERP) investments, Stampli enables its customers to control spend no matter how it's paid - from invoices to corporate cards, all the maintaining their ERP as the source of truth. Stampli's native ERP integrations include Dealertrack, Microsoft, Oracle NetSuite, QuickBooks, Sage, Sage Intacct, SAP, and more.About the PositionWe are looking for curious and energetic individuals with a background in Accounts Payable, eager to channel their expertise in a new, exciting setting. If you're looking to apply your AP skills within the world of technology, then Stampli's Customer Support Manager could be the role for you!As a Customer Support Manager, you will help implement Stampli's Accounts Payable Automation Platform for new customers, and help them with all aspects of support, onboarding, training and customer success. This often includes simple integration to accounting systems such as Netsuite, Intacct and Quickbooks. Experience with at least one of these systems is a big plus!Stampli is an awesome FinTech startup (with Series C funding) with a fast-paced results-oriented environment. We have a lot of fun every day and place a huge emphasis on continuing the great company culture that we have developed. Also, we are growing fast; all teammates will have tons of opportunities to learn within the FinTech world, and clear expectations as to how to get promoted (we've had several teammates get promoted from within!).This is a hybrid role with 2 days in office based in our Mountain View, CA location.RequirementsWhat you bring to the table: * Minimum 1 year Accounts Payable experience * Excellent troubleshooting skills * Organized, curious, and motivated to learn * Experience with Purchase Orders * Experience with ERP's (Sage Intacct, QuickBooks, Oracle NetSuite)* Bachelor's Degree * Loves technology * Service oriented and collaborative * Positive energy * Experience nurturing relationships with vendors * Knows their debits and credits (and has done postings before)* English fluencyYou will get: * The base salary hiring range for this position is $70,000 to $105,000 + bonus. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. * Stock Options * Full medical, dental, and vision insurance* 401(k)* Opportunities for internal promotions * Strong and experienced leadership that supports your growth and success * Hybrid work schedule (2 days a week in office)* Free snacks, beverages, catered meals, happy hour and team events * Open concept and modern work environment * An inclusive, tight knit, and exciting start-up environment culture that offers career and personal growth
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