Customer Success Territory Manager (3461-574)

LSG Sky Chefs Inc Irving , TX 75061

Posted 2 months ago

Role Summary: Fantastic opportunity for an experienced Customer Success Manager/Senior Account Manager to join the Retail inMotion team in a Customer Success Territory Manager capacity to manage our growing US customer base. Dealing with some of the world's largest airlines the Customer Success Territory Manager will be responsible for the overall US region, managing and advising customers from a technology standpoint.

Main Accountabilities:

  • Build a strong and trusted customer relationship.

  • Oversee all communication channels between Retail inMotion and Key US Customer Accounts.

  • Lead all key processes that are needed to deliver client's requirements.

  • Accurately report on revenue and risk within the customer account on a regular basis to senior management.

  • Identify and deliver new business opportunities from within existing customer accounts.

  • Ability to work in a very fast paced, high growth environment.

  • Ability to collaborate across key internal and external stakeholders.

  • Ability to communicate and influence effectively at all management levels.

  • End to end understanding and confidence of internal systems and client's requirements.

  • Forward planning based on industry and client's requirements.

  • Understand & respond to the different and immediate needs of customers.

  • Ability to set up sustainable processes and ways of working.

Required Skills

Knowledge, Skills & Experience

  • 3rd Level Qualification desirable.

  • Minimum 5 years' experience in an Account Management or Customer centric role.

  • Strong Negotiation and Commercial Skills.

  • Demonstrable track record of meeting & exceeding revenue and service level targets.

  • Ability to influence cross functionally.

  • Self- starter, highly motivated and ambitious.

  • Ability to work in a self-sustaining manner as there will be a level of remote work.

Job Location Irving, Texas, United States Position Type Full-Time/Regular

FLSA Code

Exempt

Apply


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Territory Manager / Sales Engineer (Shreveport Or Dallas)

Timken

Posted 7 days ago

VIEW JOBS 4/17/2019 12:00:00 AM 2019-07-16T00:00 Your Career Begins at Timken If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion. PURPOSE The Timken Company is recruiting a Territory Manager / Sales Engineer located in the assigned territory, preferably Shreveport, LA or Dallas, TX. This position leverages strong commercial and technical skills and industry experience to recognize customer needs and apply Timken capabilities and technology across the full portfolio of Timken products and services. * Fully understands and leverages the Timken value proposition to maximize price and sales to grow and protect business * Successfully eliminates price as an objection when delivering new products or projects * Expected to demonstrate leadership skills by influencing, driving for results, and resource commitment * Provide customer expertise including leading customer negotiations, developing pricing strategies, and managing a portfolio of business accounts * Ownership of the technical relationship with customers by providing consistent and expert technical support, across the Timken portfolio of products and service, additional expertise in areas required for assigned customers when necessary. RESPONSIBILITIES * Manage sales process for assigned customer accounts or territory * Makes target number of customer calls and attains sales targets * Delivers high-impact customer presentations that focus on Timken capabilities, solutions and value proposition * Works with Customer Engineering on complex system analyses, including bearing selection on non-standard part number or types * Develop customer-based sales plan including sales, won/lost busines, plans to maximize pricing, new business attainment * Actively gather and submit customer and market knowledge into monthly demand planning process * Ability to assume leadership role in the regional office such as pricing authority, participating in joint sales calls, mentoring sales engineers, etc... * Shares knowledge and mentors associates, espcially in solving problems and decision making * Develops and delivers customer-training or internal training presentation QUALIFICATIONS * Bachelor of Engineering or related field of study and/or Master of Engineering and Business with 5 years (with Bacehlors degree) to 7 years (with Masters degree) of working with or responsibility for progressively more complex projects that involve both commerical and technical issues. Or equivalent years of technical sales experience and education. * Extensive background in working with customers and developing long-term customer relationships and partnerships. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. Join one of the World's Most Ethical Companies® – an honor we've received nine times. The Timken Company designs a growing portfolio of engineered bearings and power transmission products that improve the reliability and efficiency of global machinery and equipment to move the world forward. Timken posted $3.6 billion in sales in 2018 and employs more than 17,000 people globally, operating from 35 countries. Why Choose Timken? * Over a century of knowledge and innovation * A culture of top performance * A global, diverse environment * Products that contribute to a sustainable world * A conviction to improve communities around us * Competitive salary and benefits Not Ready To Apply? Stay connected by joining our network and we'll keep you informed about upcoming events and opportunities that match your interests. Talent Community Timken Irving TX

Customer Success Territory Manager (3461-574)

LSG Sky Chefs Inc