Deskpro Austin , TX 78704
Posted 1 week ago
We are looking for an exceptional person to join our team as a Customer Success Manager. Here at Deskpro, we make a helpdesk platform; i.e. we make the software (SaaS) that thousands of other companies use themselves to provide customer support to their users. This is a hybrid role and will require three days a week in the office.
Are you a high-achieving SDR or BDM and want to progress into a closing role? Or maybe you have experience in a commercial account manager role, and love solving problems for customers? Then we would love to hear from you.
You will be responsible for growing accounts, expanding teams and upselling plans to our SME & Mid-market customer base. Our software is used by companies and organisations such as Microsoft, Apple, Panasonic, Team USA, P&G, AON, Airbus, Brown University and more.
This role is a great opportunity for someone who is a great communicator, loves target driven sales, is commercially savvy and enjoys the fast paced world of SaaS. We are looking for someone with 2+ years previous experience in a sales or commercial account managers role ideally at a B2B software company, and wants a new challenge at a profitable and growing software startup. This is a hybrid role, and based from our HQ in Austin, TX.
For more information, you can visit our Careers page
You will be working as part of our inside-Sales team, focussed on growing customer revenue via expanding accounts, cross-selling to new teams and upselling to higher-tier plans.
Requirements
You will have had at least 2+ years experience managing and growing a portfolio in a sales or commercial account manager role, ideally in a B2B software company.
Benefits
Competitive Salary (with uncapped commission+ share options)
For more information, you can visit our Careers page
No recruiters or agencies please.
Deskpro