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Customer Success Engineer - Saas Startup

Expired Job

Cybercoders Los Gatos , CA 95030

Posted 2 months ago

If you are a Customer Success Engineer

  • SaaS Startup with experience, please read on!
    Top Reasons to Work with Us

We are an award winning start-up who is gearing up to go for our Series B. Our SaaS product line enables users to convert the mass of data on web sites into structured, machine readable data with no coding required. Our highly efficient and scalable platform allows customers to process 1,000s of URLs concurrently or on a schedule and gain access to millions of rows of data that they use for hundreds of different use cases.
What You Will Be Doing

Responsibilities:

  • Build and maintain strong trusted technical relationships with prospects and customers

  • Regularly work early start times

  • Respond to Customer tickets and chat inquiries

  • Bug reporting & monitoring

  • Understand customers complex technical requirements

  • Provide delivery services

  • Offer expertise in how to use our product

  • Knowledge Base updates & tutorials
    What You Need for this Position

MUST HAVE:

  • BS in related field

  • 1-2 years of customer success/support experience

  • Experience working in a SaaS environment

  • Experience working in a Start-up environment

NICE TO HAVE:

  • Knowledge of web technologies: HTML, HTTP, Javascript, CSS
    What's In It for You

  • Competitive Salary DOE

  • Generous PTO (Take as a you need)

  • Amazing office environment

  • Comprehensive Benefits Package
    So, if you are a Customer Success Engineer

  • SaaS Startup with experience, please apply today!

Applicants must be authorized to work in the U.S.


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Customer Success Engineer - Saas Startup

Expired Job

Cybercoders