Customer Success Data Analyst

Command Alkon Birmingham , AL 35202

Posted 3 weeks ago

About Command Alkon

At Command Alkon, we turn passion into innovation. Our market-leading, next-generation solutions and services create incredible experiences for our customers, and our career opportunities and culture create amazing experiences for you.

As the Leading Supplier Collaboration Platform for Heavy Work, Command Alkon solutions deliver supply chain integration and frictionless digital collaboration across the heavy construction ecosystem. We are a community of creative thinkers and professionals who strive to make businesses more efficient and effective. This is just one of the reasons why we were named to Fast Company's Annual Recognition of World's Most Innovative Companies for 2020.

What You'll Do

  • Develop advanced user skills with the TrackIt SaaS telematics application

  • Build excel views of contract, invoice and usage data

  • Merge excel worksheets utilizing vlookup or xlookup

  • Input and manage opportunities in Microsoft D365.

  • Upsell add-on features such as engine data or payroll export

  • Assist in the development of a renewal schedule

  • Plan renewal strategies with customer success teammates and sales

  • Grow customer relationships to strengthen account retention

Who You Are

  • College degree in business or a related field

  • Proficient in MS Office with advanced skills in excel (vlookup etc).

  • Skilled communicator, both verbal and written

  • Good Organizational skills

  • Ability to work well with other departments

Why work for Command Alkon?

Command Alkon, voted one of Birmingham's Best Places to Work for 3 years in a row, is headquartered in Birmingham, Alabama and has offices in locations around the globe. When you choose Command Alkon, you aren't only making an impact on your career - you're impacting the world in which we live. Command Alkon is leading a change in the industry with continuous growth and expansion into new markets; giving you the opportunity to make real contributions that will benefit billions of people, all around the world, every single day.

We take pride in a culture that promotes sustainability, creative problem-solving, and the well-being of our employees. We invest in developing your talents with training and mentorship, and we challenge you with engaging work that ensures you can make an impact and build your skills. To be a company of tomorrow, we must continuously move forward and be the stewards of change. Come be part of something much bigger than yourself!

Command Alkon strives to be an employer of choice, offering a comprehensive benefit package and perks that include:

  • Paid Parental Leave

  • Casual dress code

  • Generous family medical, dental, and vision plans

  • Company-paid life insurance, short term disability and long term disability insurance

  • 401(k) Matching Program

  • Tuition Reimbursement Program

  • Free soft drinks and hot beverages

Find out more at http://www.commandalkon.com/careers/

Command Alkon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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Customer Success Data Analyst

Command Alkon