Seniorly is a marketplace for senior living. We are building the best-in-class consumer focused search experience for families looking for senior living communities.
At Seniorly, our mission is to connect families and local businesses by delivering services that will keep seniors engaged and happy. Were looking for a weekend Customer Success teammate to ensure our customers are successful and have a good experience using Seniorly. We are looking for a team member to join our San Francisco Office immediately. This contractor role will turn into a full-time role for the right person.
Build and maintain rapport with families, senior living providers, and agents to ensure a good customer experience.
Work with team to build and execute effective customer contact strategies
Lead management including communications with families via email, SMS, and over the phone.
Provider (both senior living communities and senior living placement agencies) management via email, SMS, and over the phone.
Contribute your ideas to help build a better product and experience for our customers and improve conversion rates.
Start date: ASAP
Hours: 8:30 - 5:30 - 5 days per week including Saturday and Sunday
Location: San Francisco Financial District
Pay: Competitive Salary with Benefits and Equity
Please do NOT call our office. You can respond to this listing via email with your resume and cover letter. __________________________________________________
Seniorly is headquartered inSan Francisco, and is backed by investors who also invested in Trulia, HotelTonight, StubHub, Ask.com, and many more.