Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Customer Service/Sales Rep -Orange County Airport

Expired Job

The Hertz Corporation Newport Beach , CA 92663

Posted 4 months ago

General Responsibilities

The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel needs.

The key responsibilities and accountability are:

  • Effectively communicate and offer ancillary products and services to enhance customer's travel experience.

  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.

  • Achieve personal sales goals while supporting the goals of the team.

  • Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience.

  • Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures

  • Qualify and process customer rentals with accuracy and attention to detail.

  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.

  • Resolve customer issues and concerns professionally using effective customer service techniques.

  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.

Mandatory Requirements

Educational Background:

High School Diploma or equivalent

Professional Experiences:

A minimum of one year of sales or customer experience in a high volume or service oriented environment

Passion for customer service and attention to detail Goes the extra mile

Proven strong sales and closing skills and the ability to friendly, engaging manner

Motivated to achieve and exceed targeted goals

Knowledge:

Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems

Proficiency in English

Must be able to:

  • Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.

  • Have the competitive drive and confidence to succeed in a commission-based environment.

  • Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills.

  • Demonstrate sales, professionalism and interpersonal skills.

  • Show a high level of ownership, accountability and initiative.

  • Show proven experience of working well within a team.

  • Work flexible shifts including weekends and holidays; and work overtime as required.

  • Work outdoors during all weather conditions.

  • Stand for long periods of time.

Physical Requirements:

Applicant must possess all hearing, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following such as sitting, standing, speaking, hearing, writing, typing, filing, seeing, and reading. Knowledge of equipment operation such as computer terminal, telephone, calculator, and fax machine is required.

Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

EEO/AA: Females/Minorities/Disabled/Vets

EEO StatementHertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Admissions REP I Registration ECU (Newport Beach CA US)

Hoag Memorial Hospital Presbyterian

Posted 6 days ago

VIEW JOBS 1/10/2019 12:00:00 AM 2019-04-10T00:00 Job Summary:   Provides registration for patients arriving for service, collect required deposits and ensure appropriate authorization is in place for services being provided. Responsible for all necessary data and enters this information online to provide an accurate patient record at a time of pre-registration or walk-up registration. * Acts as a liaison between hospital and patient/family regarding financial matters while a patient is in-house. * Counsels and advises the patient concerning financial alternatives and program options. * Completes patient registrations, obtains required signatures and validates the correctness of information. * Develops knowledge of insurance and government programs and the requirements for all insurances. * Ensures eligibility and authorization for insurance is in place upon registration. * Identifies and collects co-payments on all HMOs and any PPOs that are required at time of service. * Meets daily productivity expectations in accordance with department standard. * Offers guidance, assistance, and direction to less experienced personnel. * Processes/records daily payments made on cash sheets, balances and deliver to cashiers daily. * Provides direction, upon request from a patient, regarding check-in processes for services. * Provides other departments with required paperwork in a timely manner. * Utilizes established protocol for proper look-up of patients being registered for services to ensure duplicate medical record numbers are not created. * Verifies insurance after the doctor has seen the patient. * Clinical Care: Ensure that quality patient care is delivered to all patients on a 24-hour basis, and the unit is maintained in accordance with professional and regulatory standards and the philosophy and goals of Hoag. * Perform other duties as assigned.   Required: * HS Diploma  * One year general office experience, preferably in a medical setting with basic business skills * Typing 40 wpm and computer experience. * Demonstrates effective verbal communication, interpersonal skills, and organizational ability. * Projects an image of professionalism in communication, appearance, and conduct. * Proven ability to interface with all customer levels. * Must be a team player and enjoy working in a high volume environment. Hoag Memorial Hospital Presbyterian Newport Beach CA

Customer Service/Sales Rep -Orange County Airport

Expired Job

The Hertz Corporation