Customer Service/Sales

Home Depot Grand Island , NE 68802

Posted Yesterday

Job Description:

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project.

Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.

These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Dcor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.… Change Resume
Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Customer Service Representa...

Overhead Door Corporation

Posted Yesterday

VIEW JOBS 8/16/2018 12:00:00 AM 2018-11-14T00:00 Essential Duties and Responsibilities * Light clerical work including answering/screening/telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). * Ability to use hand tools and assist or complete modifications to products… i.e. glazing, section width changes, insulating, etc. and fork truck operation. * Respond to customer requests for information concerning order tracking, order expediting and product availability. * Perform order entry at both sales invoicing level and request for products from supply plants. * Notify customers of potential backorders, credit issues, order availability and any other information regarding orders. * Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately. * Process all necessary paperwork for the daily operation of the sales center as required. * Delivery responsibilities as required… including driver qualified (valid license). * Assist in unloading and loading vendor and customer vehicles. * Monitor completion of daily customer LTL shipments… including UPS.. * Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention. * Other duties as assigned. Skills/Experience Requirements * 1-3 years Customer Service experience, door industry preferred * Attention to detail and problem solving. * Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers. * Working knowledge of PC's and related software including MS Word, Excel, Access, Outlook etc. * Basic math skills required. * Willingness to learn product and processes. Educational Requirements * High School Diploma or GED Physical/Work Environment Requirements * Ability to stand for long periods of time in a non-climate controlled environment. * Ability to lift up to 50 pounds. Overhead Door Corporation Grand Island NE

Customer Service/Sales

Home Depot