Customer Service/Sales

Home Depot West Point , KY 40177

Posted 2 weeks ago

Job Description:

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project.

Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.

These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Dcor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Remote Seasonal Customer Service Representative Kentucky

Bloom Insurance Agency

Posted 2 months ago

VIEW JOBS 9/19/2020 12:00:00 AM 2020-12-18T00:00 Job Title: Customer Service Representative (HPA Health Plan Advocate) - Kentucky Location: 1331 S. Curry Pike, Bloomington IN 47403 - Remote Reports to: Program Manager Department/Team: Varies Pay: $12.00 an hour Innovate. Grow. Bloom. The healthcare insurance industry is growing faster than any other insurance sector in the United States. If youre looking for a challenging career with a growing company where you can make a difference, earn a great salary, and be recognized for your forward thinking, then youve found it at Bloom. Who Is Bloom? We are the Insurance Industry's Trusted Growth Partner! We are industry visionaries. Bloom is an insurance services company licensed in 48 contiguous U.S. states. Driven by our deep insurance sales experience, we primarily focus on enabling health plans to increase membership and improve the enrollee experience while reducing costs. We also seek to constantly innovate through people-centered products and services. We concentrate on two areas of service: technology services and call center services. We are committed to ensuring our state-of-the-art software products and services provide greater efficiency and cost savings to clients. Our call center services feature highly specialized, experienced and dedicated telephonic sales agents. This is what we do at Bloom and you can be part of it. Our Technology We provide advanced sales and enrollment automation software to the insurance industry through our Ascend technology platform. Blooms Ascend technology platform focuses on sales automation efficiencies and optimizing the member experience from the first moment a prospect considers a health plan membership. Our Culture We pride ourselves on being an awesome place to work. Our office environment is fun and casual, we want our team to enjoy the space in which they work. Youll get to know your fellow employees at our fun events and team lunches. Our community engagement events offer opportunities to give back to the community through volunteering and other activities. REMOTE QUALIFICATIONS You must have the minimum computer requirements available: Internet o Recommended: Wired connection o At least 15 mbps of download bandwidth o Satellite internet is not supported or allowed PC o Windows 10 o Intel i3 or Ryzen 3 CPU o 4 GB of RAM o Webcam o Antivirus software: ? Configured for either real time scans or twice daily scans ? Configured for automated virus pattern updates occurring no less than every 24 hours o Recommended: Dual monitors o Zoom installed for remote assistance Mac o OS X Catalina or newer o Intel i3 o 4GB of RAM o Webcam o Microsoft Remote Desktop client installed o Antivirus software: ? Configured for either real time scans or twice daily scans ? Configured for automated virus pattern updates occurring no less than every 24 hours o Zoom installed for remote assistance Chromebook / ChromeOS o Not supported Linux o Not supported Evidence will be required for all of the items except anything that is marked as Recommended. We will provide steps as much as we reasonably can to help get that information. Essential Functions * Function as the first point of contact for our clients customers * Field inbound calls in a courteous and respectful manner from prospects * Place outbound calls for beneficiary outreach and welcome calls to new members * Provide first level resolution to customer issues * Escalate unresolved issues to the next level of support * Document problems in a detailed fashion and reroute them to the next level of Bloom support * Build relationships through superior customer service and satisfaction * Work within established performance metrics * Uphold Blooms quality and compliance standards * Excellent attendance, along with consistent dependability and flexibility in the workplace Requirements * High School Diploma or GED * Prior customer service skills preferred * Proficient with computer programs in a Windows environment * Respectful tone and professional demeanor * Performance driven mindset * A solutions-minded team player * Self-motivation * Positive can-do attitude * Self-Discipline * Excellent verbal and written communication skills * Requires background check from the age of 18 to present * Requires passing drug screen Physical Demands While performing the duties of this job, the employee may be required to sit for long periods of time, talk and hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The noise level in the work environment is usually moderate. At Bloom, we care about peopleand that includes our employees. We know our employees are key to our success and the success of our clients. We offer an engaging, supportive work environment, great benefits, and the opportunity to build the career you always wanted. Bloom is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. Bloom Insurance Agency West Point KY

Customer Service/Sales

Home Depot