Customer Service/Sales

Home Depot Inver Grove Heights , MN 55076

Posted 3 weeks ago

Job Description:

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project.

Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.

These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Dcor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Service Center Representative

Chs, Inc.

Posted 3 weeks ago

VIEW JOBS 3/24/2019 12:00:00 AM 2019-06-22T00:00 Job Posting CHS has an exciting opportunity in our Information Technology group. We are looking for a Service Center Representative. You will work with CHS remote and international users and exercise judgment within the defined procedures and practices to determine appropriate action. You must have excellent communication skills, both verbal and written, and be detail oriented. You will: * Provide technical support involving desktop, laptop, handheld devices, or network services * Coordinate, diagnose and troubleshoot incoming support calls * Simulate or recreate user problems to resolve operating difficulties in a timely manner Provide event status updates to management and end-users * Document, implement, and adhere to standard operating procedures and customer service guidelines * Capture, monitor, communicate, and resolve events that impact the user environment * Manage multiple assignments of moderate to complex scope * Apply professional concepts, company policies and procedures to solve a variety of problems * Maintain and promote a strong safety culture and follow all safety policies, procedures and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions. Basic Qualifications: (required) * 1+ years of experience in a computing environment including support for desktop, network, and server equipment * Knowledge of patch management and package deployment processes * Experience with Microsoft Windows 10 operating system, network configuration, support of handheld devices, and familiar with systems monitoring and uptime * Available to work a variety of shifts during the hours of 6 am – 6 pm, including rotating after hours and weekend on-call Preferred Qualifications: (desired) * Associate's or Bachelor's Degree * Microsoft Certifications * Familiar with Microsoft Office Suite * A+ Certification Chs, Inc. Inver Grove Heights MN

Customer Service/Sales

Home Depot