Customer Services Specialist/Prn

ESSENTIAL RESPONSIBILITIES/COMPETENCIES Rat risk for exposure to blood borne pathogens 1. Register daily patients/clients. 2. Schedule patient appointments. 3. Perform medical records functions. 4. Process daily referrals. 5. Provide exceptional customer service for guests; patients, families, customers, and colleagues. 6. Exhibit organizational and time management skills. 7. Maintain current knowledge of the needs, functions and operations of office equipment and other systems. NON-ESSENTIAL RESPONSIBILITIES/COMPETENCIES Rat risk for exposure to blood borne pathogens 1. Demonstrate willingness to cover for other staff when necessary. 2. Willingly perform other related duties as assigned or requested 3. Participate in professional growth and development 4. Participate in hospital/staff meetings as assigned LOURDES HEALTH NETWORK REQUIRED RESPONSIBILITIES/COMPETENCIES 1. Is responsible for becoming knowledgeable and compliant with Department, Hospital, Fire/Safety/ Disaster, Educational requirements and Personnel Policies. 2. Follow the Corporate Compliance Program and maintains confidentiality standard. 3. Demonstrate support and adherence to the Mission and Values Statement of the Sisters of St. Joseph of Carondelet as an agent of the Network. 4. Participate and support the Continuous Quality Improvement process and provides optimum customer service. 5. Is responsible for development and implementation of self-management skills. $16.28- $20.34 Benefits: Medical Insurance: PPO, HRA, HDHP offered through Blue Cross Blue Shield Dental Insurance: Offered through Delta Dental Vision Insurance: Offered through VSP Free EAP (Employee Assistance Program) Paid Time Off (Up to 25 days a year or 200 hours) Employer Paid Short-Term and Long-Term Disability Coverage options for Medical, Dental and Vision include: Employee, Employee & Spouse/Domestic Partner, Employee & Child, Family Voluntary Benefits: Health Savings Account Flex Spending Account: Medical & Dependent Voluntary Life: including Employee, Spouse/Domestic Partner, and Child Critical Illness: including Employee & Spouse/Domestic Partner Hospital Indemnity Accident Coverage Identity Theft Protection Legal Aid 401(k) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)