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Customer Services Coordinator II

Expired Job

Cox Enterprises Atlanta , GA 30301

Posted 4 months ago

As the first point of contact for customers, this position requires a friendly and outgoing personality. Extremely motivated and willing to go above and beyond duties to exceed customer expectations. Taking care of people comes from within. A desire to be the calm within a storm. Compassion in all circumstances. An ability to connect with just about anyone. Eagerness to make others' lives easier. To take care of the details. Doing it all with a smile and energy. At Cox Automotive Fleet Depot, we're looking for extraordinary people to join our Fleet Service Operations team, committed to taking care of people.

  • Assist customers with scheduling services.

  • Create and execute special events for driver lounge on a budget. Example: Super Bowl

  • Demonstrate genuine compassion and concern for the well-being of customers.

  • Monitor the lounge area and tidy/restock as needed.

  • Look for opportunities to ease stress and create an experience where people want to come back.

  • Coordinate services with vendors to the Center.

  • Provide support for team as needed and keep everyone informed.

  • Complete administrative duties including accounts receivable.

  • All other duties as assigned.

  • HS Diploma/GED equivalent required

  • 1-2 years' work experience in hospitality or retail industry

  • You are a creative problem solver

  • You can anticipate customer needs

  • You take pride in delivering extraordinary customer experiences

  • You have a professional demeanor and can multi-task

  • You have strong attention to detail

  • You are willing to provide support to team members as needed

  • Demonstrated proficiency and knowledge in various technologies

  • Exceptional verbal and written communication skills

  • Highly proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook

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Customer Services Coordinator II

Expired Job

Cox Enterprises