As the first point of contact for customers, this position requires a friendly and outgoing personality. Extremely motivated and willing to go above and beyond duties to exceed customer expectations. Taking care of people comes from within. A desire to be the calm within a storm. Compassion in all circumstances. An ability to connect with just about anyone. Eagerness to make others' lives easier. To take care of the details. Doing it all with a smile and energy. At Cox Automotive Fleet Depot, we're looking for extraordinary people to join our Fleet Service Operations team, committed to taking care of people.
Assist customers with scheduling services.
Create and execute special events for driver lounge on a budget. Example: Super Bowl
Demonstrate genuine compassion and concern for the well-being of customers.
Monitor the lounge area and tidy/restock as needed.
Look for opportunities to ease stress and create an experience where people want to come back.
Coordinate services with vendors to the Center.
Provide support for team as needed and keep everyone informed.
Complete administrative duties including accounts receivable.
All other duties as assigned.
HS Diploma/GED equivalent required
1-2 years' work experience in hospitality or retail industry
You are a creative problem solver
You can anticipate customer needs
You take pride in delivering extraordinary customer experiences
You have a professional demeanor and can multi-task
You have strong attention to detail
You are willing to provide support to team members as needed
Demonstrated proficiency and knowledge in various technologies
Exceptional verbal and written communication skills
Highly proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook