Customer Services Associate / Dorm

DESCRIPTION

Providing superior service to every customer, every time, all while maintaining fast and efficient service to all customers for all postal functional areas

The highest priority of the Resident Mailrooms is our customer. The quality and integrity of the services provided to them is paramount to us. We pledge to maintain an environment of mutual support, respect, acceptance and freedom from bias for all who work here and those who use services. We will treat every customer with honesty, courtesy, integrity and professionalism. We are committed to achieving high customer satisfaction while continuously improving the services we provide.

Site Address

• 777 Glades Road Boca Raton FL, 33431 Bldg. 69 -

Office # 561-297-3172 Manager

• Deborah McManus Cell#954-682-6528

Key responsibilities may include:

•         Valid Driver License

• Must be able to drive a cargo van, golf carts and Transit Van

•         Must be able to work Monday thru Saturday 8am to 6pm and Saturday's 11am to 3pm - shifts will vary from 8am to 1pm or 1pm to 6pm and Saturday 11am to 3pm

•         Must be able to deal with high volume shipments from all courier

• Operate mailing and shipping & receiving

• Operate mail equipment, golf carts

• Order supplies and update employee lists

• Pick-up and deliver mail, parcels, to customers

• Lift large bundles of mail, overnight packages and shipments

• Handle time-sensitive material like confidential, urgent packages

• Provide courier & messenger services

• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude

• Demonstrate flexibility in satisfying customer demands in a high volume, production environment

• Consistently adhere to business procedure guidelines

• Take direction from supervisor or site manager

• participate in cross-training

• Maintain all logs and reporting documentation; attention to detail

• Adhere to all safety procedures

Perform other tasks as assigned

#LI-Onsite

Pay Disclosure:

"The pay rate for this position starts at $13.00; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."