Customer Services Ambassador

Overview

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 6 years in a row!

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

We are searching for a talented Customer Services Ambassador

• $800 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)*

Hours: 24 flex 32hrs

Shift: Day shift with every other weekend and holiday rotation; 7:00am

• 3:30pm and 6:00am

• 2:30pm

Location: Tobey Hospital

• Wareham, MA

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Under general supervision of the Team Lead Clinical & Patient Food Services, perform a variety of duties in support of the Food & Nutrition Department, including ensuring customer and patient satisfaction, obtaining patient meal selections as close to mealtime as possible, performing data entry of patient food preferences and allergies into the Patient Services Software Platform, screening patients for nutritional risk, following cash-handling practices/procedures, setting up cafeteria stations, etc.. As directed, work retail assignments to meet the needs of cafeteria customers, including use of the retail sales system.

Qualifications

• Equal to completion of four years of high school plus additional courses or training or the equivalent knowledge or experience required.

• Minimum of one-year food service experience required.

• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

Pay Range

USD $16.37 - USD $21.59 /Hr.

Rotation Schedule Requirement

every other weekend and holiday rotation