El Dorado Furniture Corporation Plantation , FL 33388
Posted 6 days ago
REQUIRED - As part of the application process, watch the following video link before applying: Customer Care Associate
About Us
El Dorado Furniture was established in South Florida in 1967, El Dorado Furniture has grown to become the largest Hispanic-owned furniture retail enterprise in the United States. With services offered all over the world, the family owned company is ranked among the top 50 furniture retailers in the country. There are currently 14 El Dorado Furniture Showrooms and 3 outlet centers in Florida.
Essential Responsibilities
Our Customer Care Associates offer a personalized service in a timely and efficient manner from the initial onset of the customer issue to the solution while having full ownership of the situation.
Welcome customers with a warm and friendly smile
Treat customers courteously and professionally
Work together with other departments to find a solution for the customer
Provide the necessary support to the Sales Associates and Store Leaders in relation to solutions to customer issues
Accept/Process customer's payments
Cover reception area
Travel to different showrooms may be required
Qualifications
Customer Service Oriented
Quick learner
Positive attitude and highly energetic
Good listener - Excellent phone etiquette
Available to work flexible shifts, including weeknights, weekends and holidays
Ability to communicate in English and Spanish - verbal and written form
Able to identify and anticipate customer's needs
Education and/or Experience
High School graduate
Some College preferred
Computer Skills (Excel, Word and Microsoft Office) is a must
Work Environment
Office/Showroom
EQUAL OPPORTUNITY EMPLOYER
El Dorado Furniture is an equal opportunity employer and does not discriminate on the basis of an applicant's or employee's race, color, religion, national origin, sex, age, disability, veteran or marital status, genetic information, citizenship, sexual orientation, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. No questions on this Application are intended to secure information to be used for impermissible purposes. El Dorado Furniture is committed to complying with the Americans With Disabilities Act, as amended, and to providing reasonable accommodations to enable qualified applicants with disabilities to have equal opportunity to apply for job openings. Any applicant requiring assistance with our online application process or who needs to be accommodated due to a disability should contact Human Resources for assistance or request assistance from the location where you are applying. You may contact our Human Resources Recruiter at the following phone number 305-624-9700 Ext: 55374; dial "O" for the operator.
EOE/DFWP
El Dorado Furniture Corporation