Customer Service/Cashier

Maverik West Valley City , UT 84119

Posted 6 months ago

Summary:

$10.25 Full Time Morning Shift 6 am-4pm

The Cashier position at Maverik is called an "Adventure Guide". The Adventure Guide is responsible for customer service, monitoring fuel dispensers, cash control, cash register operation, preparation of some bakery products, cleaning, stocking, and other duties as assigned. Responsibilities also include providing prompt, efficient, effective, courteous and quality service to the customer as well as maintaining the cleanliness and organization of the store.

Essential Duties and Responsibilities:

  • Provides prompt and courteous customer service

  • Operates POS (point-of-sale cash register and gas console) precisely and accurately handle all payment types received for product sold

  • Actively participates in all sales promotions and other campaigns; practice suggestive selling and build thrilling customer

  • Reviews and adheres to all city, county, state, and federal laws affecting store operations

  • Addresses customer complaints in a positive manner; document complaints for follow up by Store Director

  • Prepares of food service items, including but not limited to, baking, preparing food, maintaining condiment bar, monitoring fresh food availability

  • Ensures that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition

  • Straightens and organize backroom supplies and equipment as needed

  • Faces front and dust merchandise

  • Receives product deliveries from vendors, including moving, sorting, and stacking cases

  • Keeps shelves stocked with merchandise

  • Conducts daily inspections of perishable products to check code dates (freshness) and proper rotation

  • Performs regular cleaning of counter surfaces, store equipment, restrooms

  • Must be able to stand and/or walk for entire shift

  • Ability to lift and/or carry up to 50 pounds from ground to waist level

  • Ability to bend at waist with some twisting during workday

  • Ability to work with arms bent all day

  • Ability to stoop, kneel, and/or crouch while working

  • Ability to push and pull with arms up to a force of 20 pounds (i.e. utilizing a hand truck)

  • Ability to grasp, reach and manipulate objects with hands throughout workday; requires hand-eye coordination and may require bilateral coordination of hands

  • Additional responsibilities as assigned

Qualifications:
Education

  • High school diploma, GED, or equivalent experience

Qualifications:
Experience

  • XX

  • XX

  • XX

Qualifications:
Competencies

  • Excellent customer service skills

  • Excellent interpersonal skills

  • Ability to learn simple tasks quickly and work with little or no supervision

  • Basic math skills

  • Food Handlers Permit, if required by store/county

Qualifications:
Leadership Standards

  • Treats others better than they expect to be treated

  • Makes Maverik a great place to work by having fun while taking responsibility

  • Makes Maverik a great operator for our customers by being a problem solver and putting customers first

  • Makes Maverik a great growth company by sharing ideas and working to get better every day

About Maverik:

Maverik was founded by Reuel Call in Afton, Wyo., in 1928, and has grown to over 315 stores in 12 states to become the largest independent convenience store chain in the Intermountain West. Maverik currently employs 5,000 Adventure Guides and has aggressive growth plans, including expansion into markets west of the Mississippi. As Adventure's First Stop, Maverik lives up to its purpose to build the coolest convenience-experience on the planet.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.


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Maverik