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Customer Service/Call Center Rep - Social Security

Expired Job

Morgan & Morgan Orlando , FL 32803

Posted 2 months ago

*CALL CENTER WILL BE RELOCATING IN DECEMBER TO A NEW OFFICE IN LONGWOOD.

OUR GROWING NATIONAL LAW FIRM IS LOOKING FOR MOTIVATED EMPLOYEES TO WORK IN OUR FAST PACED SOCIAL SECURITY CALL CENTER TO EVALUATE POTENTIAL CASES VIA PHONE, EMAIL OR IN PERSON.

MUST BE ABLE TO WORK FULL TIME, M-F DAY HOURS; BILINGUAL (SPANISH) PREFERRED



Key Responsibilities:
  • Responsible for assisting clients via phone, email, and in person
  • Work closely with our case control team vetting the legal claims of prospective clients for qualification
  • Collect client information and draft summaries for attorney approval
  • Assist clients in the Social Security filing process
  • Schedule appointments
  • Update clients verbally and/or via email on their case status as needed
  • Resolves problems and handles clients issues in a professional manner.

Requirements

  • High School Diploma or GED
  • Highly organized with the ability to multi task, learn fast, and work in a team environment
  • Strong work ethic and self-starter, ability to effectively manage multiple priorities and adapt to change within fast-paced call center
  • Strong problems solving skills
  • Detail oriented people person with a friendly attitude
  • Critical/Analytical thinker
    • Must type 35 WPM and possess computer skills- you will be required to take a typing test during interview.
  • Exceptional oral and written communication skills with the ability to quickly develop a rapport with potential clients over the phone
  • Reliable and dependable

Benefits

The firm offers an excellent benefits package including medical, dental, and vision insurance, 401(k) plan, and paid holidays.

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VIEW JOBS 11/14/2018 12:00:00 AM 2019-02-12T00:00 <p><strong>*CALL CENTER WILL BE RELOCATING IN DECEMBER TO A NEW OFFICE IN LONGWOOD.</strong></p><p><strong>OUR GROWING NATIONAL LAW FIRM IS LOOKING FOR MOTIVATED EMPLOYEES TO WORK IN OUR FAST PACED SOCIAL SECURITY CALL CENTER TO EVALUATE POTENTIAL CASES VIA PHONE, EMAIL OR IN PERSON. </strong></p> <p><strong>MUST BE ABLE TO WORK FULL TIME, M-F DAY HOURS; BILINGUAL (SPANISH) PREFERRED</strong></p> <p>Key Responsibilities:</p> <ul> <li>Responsible for assisting clients via phone, email, and in person</li> <li>Work closely with our case control team vetting the legal claims of prospective clients for qualification</li> <li>Collect client information and draft summaries for attorney approval</li> <li>Assist clients in the Social Security filing process</li> <li>Schedule appointments</li> <li>Update clients verbally and/or via email on their case status as needed</li> <li>Resolves problems and handles client’s issues in a professional manner.</li> </ul><p><strong>Requirements</strong></p><ul> <li>High School Diploma or GED</li> <li>Highly organized with the ability to multi task, learn fast, and work in a team environment</li> <li>Strong work ethic and self-starter, ability to effectively manage multiple priorities and adapt to change within fast-paced call center</li> <li>Strong problems solving skills</li> <li>Detail oriented people person with a friendly attitude</li> <li>Critical/Analytical thinker<ul><li>Must type 35 WPM and possess computer skills- you will be required to take a typing test during interview.</li></ul> </li> <li>Exceptional oral and written communication skills with the ability to quickly develop a rapport with potential clients over the phone</li> <li>Reliable and dependable</li> </ul><p><strong>Benefits</strong></p><p>The firm offers an excellent benefits package including medical, dental, and vision insurance, 401(k) plan, and paid holidays.</p> Morgan & Morgan Orlando FL

Customer Service/Call Center Rep - Social Security

Expired Job

Morgan & Morgan