Customer Service Tier 1 (Pt/Okc)

Mathis Brothers Furniture Oklahoma City , OK 73113

Posted 2 weeks ago

MISSION: It is our commitment to provide our customers a one stop destination for

the largest selection of quality home furnishings at the lowest prices every day, while

striving to enrich, fulfill, and reward our employees and the communities we live in.

GENERAL STATEMENT OF DUTIES: Primarily responsible for providing effective customer service to all customers by utilizing excellent, in-depth knowledge of company products.

Maintain a friendly and professional environment by greeting and acknowledging every customer and co-worker that approaches. Need to be able to work in a fast pace environment and have good communication skills. Perform any other duties as directed by management.

EXAMPLES OF WORK PERFORMED: Provide timely and accurate

information to customers requests and concerns; assist customers, sales, and delivery drivers with purchases; inbound calls and face to face interaction with customers regarding warranties and returns; orders all parts for missing hardware, legs, finials,upholstery/leather replacement panels; flows up with factory on outstanding service orders to update status; works non-sellable report to eliminate items waiting on parts; partner with sales associates to meet and exceed customer service expectations; ability to organize and manage multiple priorities; maintain the office appearance by keeping everything neat and clean; file the daily invoices.

EMPLOYMENT STANDARDS: Ability to repetitively use arms, hands and

fingers; ability to communicate effectively with team members; positive attitude

when working with customers; knowledge of employment and safety procedures.

PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential

functions of the job, an employee must be able to perform the following: Stooping,

kneeling, crouching, reaching, standing, walking, pulling, talking, hearing/listening

and repetitive motion.

Heavy Work: Lifting up to 20 lbs occasionally.

Work Environment: Indoor climate controlled environment.

Mathis Brothers promotes and maintains a drug-free work environment. Mathis

Brothers is an Equal Opportunity Employer.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Chefstore PT Stocker Day OKC

US Foods, Inc.

Posted 7 days ago

VIEW JOBS 4/12/2019 12:00:00 AM 2019-07-11T00:00 Join Our Community of Food People! Responsible for moving products from receiving and organizing stock onto the shelves on the sales floor to create a pleasant and safe shopping environment. Education/Training: High School Diploma Or Equivalent Preferred.Related Experience: Six Months Prior Stocking Experience. Warehouse And Or Retail Experience Preferred. Material Equipment Certification A Plus.Knowledge/Skills/Abilities: Must Possess The Desire And The Ability To Deliver Exceptional Customer Service And The Adaptability And Willingness To Assist Other Employees In Order To Get The Job Done And Provide Each Customer With Fast, Easy, Efficient, And Professional Service. Must Demonstrate Good, Solid Common Sense And The Ability To Think Logically And Possess A Basic Mathematical Aptitude. Must Be Motivated And Self-Driven With The Ability To Multi-Task, Prioritize And Work Independently Or Within A Team. Must Have The Ability To Work A Flexible Schedule That Is Primarily On Nights But May Include Early Mornings, Holidays And/Or Weekends. Must Possess And Exhibit Competency And Proficiency With Computer Applications And Microsoft Programs. * EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status* US Foods, Inc. Oklahoma City OK

Customer Service Tier 1 (Pt/Okc)

Mathis Brothers Furniture